About This Course
In today's complex global supply chains, the ability to see what is happening — where goods are, when they moved, and what condition they are in — is no longer a competitive advantage but a fundamental business requirement. Supply chain disruptions, counterfeiting, regulatory compliance demands, and customer expectations for real-time delivery updates have made visibility and traceability mission-critical capabilities across industries ranging from pharmaceuticals and food to manufacturing and retail.
The Supply Chain Visibility and Track & Trace Technologies Training offered by TrainingComplex is a focused, practical programme designed to give supply chain practitioners a thorough grounding in the technologies, frameworks, and operational strategies that underpin modern visibility systems. Participants will examine how technologies such as RFID, barcode systems, IoT-enabled sensors, GPS and telematics, cloud-based control towers, and distributed ledger technologies work individually and together to create a connected, transparent supply chain.
Beyond the technology, this course addresses the human and organisational dimensions of visibility: how to build the business case for investment, how to select and integrate technology vendors, how to train frontline teams, and how to use visibility data to drive continuous improvement in service levels, cost efficiency, and sustainability. Case studies drawn from leading global companies and emerging markets provide participants with actionable insights they can apply immediately upon returning to their organisations.
Whether you are evaluating a first visibility investment, optimising an existing system, or tasked with achieving regulatory traceability compliance, this programme provides the structured knowledge and practical tools to move forward with confidence.
Who Should Attend
- Supply Chain Managers and Directors responsible for end-to-end visibility strategy
- Logistics and Distribution Managers overseeing transportation and warehousing operations
- Procurement Professionals managing supplier performance and compliance
- Operations Managers seeking to reduce disruptions and improve delivery reliability
- IT and Digital Transformation Leads supporting supply chain technology projects
- Warehouse and Inventory Control Managers implementing track and trace systems
- Compliance and Quality Assurance Officers in regulated industries such as pharmaceuticals and food
- Consultants advising organisations on supply chain modernisation and technology adoption
Learning Objectives
- Explain the business case for supply chain visibility and articulate its strategic value to senior stakeholders
- Describe the full landscape of track and trace technologies including barcodes, QR codes, RFID, IoT sensors, GPS, and blockchain
- Design a visibility architecture that integrates multiple technologies across a multi-tier supply chain
- Evaluate vendor solutions and select appropriate platforms based on organisational requirements and maturity
- Apply traceability standards and regulatory frameworks relevant to food safety, pharmaceuticals, and customs compliance
- Use supply chain control tower concepts to monitor, analyse, and respond to real-time disruptions and exceptions
- Interpret visibility data and generate actionable insights to improve on-time delivery, inventory accuracy, and supplier performance
- Develop an implementation roadmap for a track and trace project including stakeholder engagement and change management
- Assess cybersecurity and data governance considerations associated with connected supply chain systems
- Measure the return on investment and operational impact of visibility initiatives using relevant KPIs and metrics
Course Modules
Module 1: Foundations of Supply Chain Visibility
- Defining supply chain visibility: scope, dimensions, and strategic importance
- The visibility maturity model: from reactive to predictive supply chains
- Key drivers of visibility investment: disruption, compliance, customer expectations, and sustainability
- Common visibility gaps and their operational and financial consequences
- The relationship between visibility, resilience, and agility
- Building the internal business case and securing executive sponsorship
Module 2: Track and Trace Technology Landscape
- Overview of the technology ecosystem: barcodes, QR codes, RFID, NFC, and smart labels
- IoT sensors for temperature, humidity, shock, and location monitoring
- GPS and telematics for fleet and asset tracking
- Blockchain and distributed ledger technology in supply chain traceability
- Cloud platforms, SaaS visibility tools, and supply chain control towers
- Emerging technologies: computer vision, drones, and autonomous tracking systems
Module 3: GS1 Standards and Global Traceability Frameworks
- Introduction to GS1 standards: GTIN, SSCC, GLN, and EPC
- The EPCIS standard and its role in sharing visibility events across the supply chain
- Industry-specific traceability requirements: pharmaceuticals, food, and automotive
- Regulatory frameworks: FDA DSCSA, EU Falsified Medicines Directive, and food safety regulations
- Customs and cross-border traceability requirements in Africa, the Middle East, and global trade
- Aligning internal data standards with external partner and regulatory requirements
Module 4: RFID and IoT Implementation in Practice
- How RFID works: frequencies, tag types, readers, and middleware
- Designing RFID deployment at warehouse, dock, and in-transit touchpoints
- IoT sensor networks: architecture, connectivity options, and data transmission protocols
- Data management: handling volume, velocity, and variety of IoT-generated data
- Common implementation challenges and failure modes in RFID and IoT projects
- Piloting and scaling RFID and IoT solutions from proof of concept to enterprise rollout
Module 5: Supply Chain Control Towers
- What is a supply chain control tower and how does it function
- Architecting a control tower: data ingestion, integration layers, and visualisation dashboards
- Real-time exception management: alerts, escalation workflows, and response protocols
- Connecting control towers to ERP, WMS, TMS, and supplier portals
- Using control tower data to drive collaboration with suppliers and logistics partners
- Case study: control tower implementation in a consumer goods or retail supply chain
Module 6: Cold Chain and Perishable Goods Traceability
- Cold chain integrity: why temperature visibility is critical in food and pharmaceutical logistics
- Sensor technologies and data loggers for cold chain monitoring
- Regulatory requirements for cold chain documentation and audit trails
- Alerts, breaches, and decision protocols when cold chain excursions occur
- Case study: end-to-end cold chain traceability in East Africa's pharmaceutical distribution network
- Digital documentation and blockchain pilots in cold chain transparency
Module 7: Blockchain and Distributed Ledger Applications in Traceability
- Blockchain fundamentals: distributed ledgers, consensus mechanisms, and smart contracts
- Where blockchain adds value versus where simpler visibility tools suffice
- Food safety and anti-counterfeiting use cases for blockchain traceability
- Leading blockchain platforms in supply chain: Hyperledger Fabric, IBM Food Trust, and others
- Governance challenges: building multi-party consortia and agreeing data-sharing protocols
- Evaluating blockchain readiness and designing a pilot traceability project
Module 8: Data Analytics and Visibility Intelligence
- Transforming raw track and trace data into actionable supply chain intelligence
- Key visibility KPIs: on-time-in-full, dwell time, inventory accuracy, and carrier performance
- Descriptive, diagnostic, predictive, and prescriptive analytics in supply chain visibility
- Dashboard design principles: what good supply chain visibility reporting looks like
- Using analytics to identify root causes of recurring disruptions and supplier non-compliance
- Integrating visibility analytics with broader business intelligence and reporting ecosystems
Module 9: Cybersecurity and Data Governance in Connected Supply Chains
- Cybersecurity risks introduced by IoT devices, APIs, and cloud-connected visibility platforms
- Securing RFID and IoT infrastructure against interception, spoofing, and data manipulation
- Data governance frameworks: ownership, access control, and data retention policies
- Privacy considerations when tracking goods, vehicles, and personnel across borders
- Vendor and third-party risk management in a connected supply chain ecosystem
- Building a supply chain cybersecurity response plan for visibility system incidents
Module 10: Implementation Roadmap and Organisational Change
- Assessing current visibility maturity and defining the target state
- Structuring a phased implementation roadmap with quick wins and long-term milestones
- Stakeholder mapping and engagement: IT, operations, finance, and supply chain partners
- Change management for visibility projects: training frontline teams and driving adoption
- Measuring ROI and building a post-implementation review process
- Sustaining visibility improvements and continuously evolving the technology stack
Requirements & Prerequisites
Participants should have at least two years of practical experience working in supply chain, logistics, procurement, or a related operations role. A basic familiarity with supply chain concepts such as inventory management, order fulfilment, and supplier management is assumed. No specialist technology or programming background is required, though comfort with digital tools and data will be an advantage.
Training Methodology
- Supply chain control tower simulation exercises in which participants monitor live scenario data and respond to disruptions in real time
- Technology showcase demonstrations covering RFID readers, IoT sensor dashboards, GPS tracking platforms, and barcode scanning tools
- Case study analysis of global organisations — including pharmaceutical cold chain, food traceability, and e-commerce fulfilment — that have implemented visibility solutions at scale
- Vendor evaluation workshops in which participant teams assess competing technology solutions against defined organisational criteria and present their recommendations
- Regulatory compliance mapping exercises linking track and trace requirements to industry standards such as GS1, FDA DSCSA, and EU FMD
- Small-group project work in which participants draft a visibility implementation roadmap for a fictionalised but realistic organisational scenario
- Peer-to-peer knowledge exchange sessions structured around participants' own supply chain contexts and current technology maturity
- KPI design workshops in which participants define visibility metrics and build a basic performance scorecard for their own supply chain function
Organisational Benefits
- Reduced supply chain disruptions through proactive real-time monitoring and exception management
- Improved inventory accuracy and reduction in shrinkage, loss, and misrouted shipments
- Stronger supplier accountability and compliance enforced through transparent traceability data
- Faster achievement of regulatory traceability requirements in food, pharmaceutical, and cross-border trade contexts
- Enhanced customer satisfaction through accurate, real-time delivery status communication
- Lower operational costs from improved asset utilisation, reduced manual data entry, and fewer reconciliation errors
- Greater organisational resilience with the ability to rapidly identify and respond to supply chain risks
- Data-driven decision making enabled by centralised visibility dashboards and advanced analytics
- Competitive differentiation through demonstrable transparency and sustainability credentials
- A clear technology implementation roadmap aligned to business priorities and existing IT infrastructure
Where Is Supply Chain Visibility and Track & Trace Technologies Training Offered?
This course runs in-person across: Nairobi, Johannesburg, Kigali, Dubai, Nakuru, Mombasa, Riyadh, Naivasha, Lagos, Abuja, Cape Town, Arusha, Kisumu, Dar es Salaam, Pretoria, Kampala, Addis Ababa, Zanzibar, Accra, plus Live Virtual (online) cohorts. Browse live dates for your city below.
Upcoming Schedules
| Location | Format | Dates | Price |
|---|
| Nairobi, Kenya |
In-Person |
5 Oct 2026 – 9 Oct 2026 |
KES 105,000 |
| Johannesburg, South Africa |
In-Person |
5 Oct 2026 – 9 Oct 2026 |
USD 3,500 |
| Kigali, Rwanda |
In-Person |
12 Oct 2026 – 16 Oct 2026 |
USD 1,900 |
| Dubai, United Arab Emirates |
In-Person |
12 Oct 2026 – 16 Oct 2026 |
USD 4,100 |
| Live Virtual |
Online |
17 Oct 2026 – 8 Nov 2026 |
KES 80,000 |
| Nakuru, Kenya |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
KES 120,000 |
| Mombasa, Kenya |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
KES 120,000 |
| Riyadh, Saudi Arabia |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
USD 4,500 |
| Naivasha, Kenya |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
KES 115,000 |
| Lagos, Nigeria |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
USD 2,500 |
| Abuja, Nigeria |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
USD 2,800 |
| Cape Town, South Africa |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
USD 3,800 |
| Arusha, Tanzania |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
USD 2,100 |
| Kisumu, Kenya |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
KES 120,000 |
| Live Virtual |
Online |
26 Oct 2026 – 30 Oct 2026 |
KES 80,000 |
+237 more dates — view live schedule →
Frequently Asked Questions
Do I need a technical IT background to benefit from this course?
No specialist IT or programming knowledge is required. The course is designed for supply chain and operations professionals and explains all technologies in clear, practical terms. Participants with a general comfort level using digital tools and data will find the programme accessible and directly applicable.
Will participants receive a certificate upon completion?
Yes. All participants who attend the full five-day programme will receive a TrainingComplex Certificate of Completion in Supply Chain Visibility and Track & Trace Technologies, which can be used as evidence of professional development.
Is this course relevant to industries other than manufacturing and retail?
Absolutely. The programme draws on case studies and regulatory contexts spanning pharmaceuticals, food and agriculture, logistics services, e-commerce, and humanitarian supply chains, making it highly relevant to professionals across a wide range of sectors.
Can my organisation arrange a customised in-house version of this course?
Yes. TrainingComplex offers tailored in-house delivery of this programme for corporate teams, with content and case studies customised to your industry, existing technology platforms, and specific traceability challenges. Contact us to discuss your requirements.
What should I bring or prepare before attending?
Participants are encouraged to come prepared with a brief description of their organisation's current supply chain visibility challenges or technology landscape, as this enriches group discussions and project exercises. No specialist reading or preparation materials are required in advance.
