About This Course
In today's volatile global environment, supply chains face an unprecedented range of disruptions — from geopolitical instability and climate-related shocks to pandemics, supplier failures, and digital threats. Organisations that lack a structured approach to supply chain resilience are exposed to significant operational, financial, and reputational risks. The ability to anticipate, absorb, and recover from disruptions is no longer a competitive advantage — it is a fundamental requirement for organisational survival.
Supply Chain Resilience Planning and Execution Training is a five-day professional development programme designed to build the strategic and operational capabilities that supply chain practitioners need to make their supply chains more robust, flexible, and adaptive. Delivered by experienced supply chain professionals, the programme takes participants through the full resilience lifecycle — from risk identification and vulnerability mapping through to continuity planning, supplier diversification, and post-disruption recovery.
Participants will work with proven resilience frameworks such as the SCOR model, ISO 22301 business continuity principles, and scenario-based stress testing techniques. Practical workshops and real-world case studies drawn from African, Middle Eastern, and global supply chain contexts ensure that the learning is directly applicable to participants' own operating environments. By the end of the programme, each participant will have developed a personalised Supply Chain Resilience Action Plan ready for implementation in their organisation.
TrainingComplex designed this programme for professionals at the intersection of procurement, logistics, operations, and risk management who need to move beyond reactive crisis management and towards a proactive, systemic resilience strategy. Whether your supply chain spans a single country or multiple continents, this course will give you the thinking tools and practical skills to protect it.
Who Should Attend
- Supply Chain Managers and Directors responsible for continuity and risk
- Procurement Officers and Sourcing Managers managing supplier relationships
- Logistics and Distribution Managers overseeing physical flow of goods
- Operations Managers with responsibility for production continuity
- Risk and Compliance Officers working across supply chain functions
- Business Continuity Planners seeking supply chain-specific expertise
- Project Managers leading supply chain transformation or resilience initiatives
- Senior Analysts and Planning Specialists in supply chain roles
Learning Objectives
- Understand the core principles and frameworks of supply chain resilience and their strategic importance
- Conduct supply chain vulnerability assessments and risk mapping exercises across upstream and downstream networks
- Design and implement risk mitigation strategies tailored to specific supply chain contexts
- Develop supplier diversification strategies and multi-source procurement models to reduce concentration risk
- Build business continuity and contingency plans aligned with ISO 22301 and sectoral best practices
- Apply scenario planning and stress testing techniques to evaluate supply chain resilience posture
- Lead cross-functional collaboration and communication during supply chain disruptions
- Integrate digital tools and supply chain visibility technologies into resilience monitoring systems
- Establish performance metrics and KPIs to track resilience maturity over time
- Develop a practical Supply Chain Resilience Action Plan applicable to their own organisation
Course Modules
Module 1: Foundations of Supply Chain Resilience
- Defining supply chain resilience: concepts, scope, and strategic relevance
- The resilience spectrum: robustness, redundancy, flexibility, agility, and collaboration
- Key disruption categories: natural, geopolitical, economic, technological, and pandemic-related
- The business case for investing in supply chain resilience
- Global and regional supply chain trends shaping the resilience agenda
- Overview of leading resilience frameworks: SCOR, ISO 22301, and CSCMP guidelines
Module 2: Supply Chain Risk Identification and Mapping
- Structuring a supply chain risk register: categories, likelihood, and impact dimensions
- End-to-end supply chain mapping: upstream suppliers, internal operations, and downstream distribution
- Identifying single points of failure and concentration risks in supplier networks
- Using heat maps and risk matrices to visualise and prioritise vulnerabilities
- Stakeholder engagement in risk identification: procurement, operations, finance, and logistics teams
- Case study: risk mapping exercise using a real-sector supply chain scenario
Module 3: Vulnerability Assessment and Risk Quantification
- Approaches to supply chain vulnerability assessment: qualitative and quantitative methods
- Supplier financial health analysis and early warning indicators
- Geographic and geopolitical risk assessment for sourcing locations
- Demand volatility analysis and its impact on buffer stock and lead time decisions
- Quantifying the cost of supply chain disruptions: direct and indirect financial impacts
- Building a disruption impact matrix to prioritise resilience investments
Module 4: Supplier Diversification and Relationship Resilience
- Principles of strategic supplier diversification: multi-sourcing, dual sourcing, and regional sourcing models
- Supplier segmentation and tiering: identifying critical versus commodity suppliers
- Developing supplier resilience scorecards and qualification criteria
- Building collaborative risk-sharing arrangements with key suppliers
- Managing supplier transitions and onboarding during disruptions
- Case study: how leading manufacturers restructured supplier bases after major disruptions
Module 5: Business Continuity Planning for Supply Chains
- Aligning supply chain continuity plans with enterprise-wide business continuity management
- Defining Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) for supply chain functions
- Designing contingency sourcing plans, alternative logistics routes, and emergency inventory protocols
- Documenting and testing Business Continuity Plans (BCPs) specific to supply chain operations
- Ensuring regulatory and contractual compliance within continuity planning frameworks
- Communicating continuity plans to suppliers, customers, and internal stakeholders
Module 6: Scenario Planning and Supply Chain Stress Testing
- Introduction to scenario planning as a resilience tool: methodology and application
- Designing realistic disruption scenarios relevant to participants' sectors and geographies
- Conducting tabletop exercises and supply chain stress tests using structured scenarios
- Analysing system response: identifying gaps, bottlenecks, and resilience failures in simulation
- Refining strategies and contingency measures based on stress test outcomes
- Building a scenario library for ongoing resilience planning and executive briefings
Module 7: Inventory Strategy and Buffer Management for Resilience
- Strategic versus operational inventory: distinguishing resilience stock from efficiency-driven lean inventory
- Calculating safety stock levels using disruption probability and lead time variability data
- Designing decoupling points and postponement strategies to absorb demand uncertainty
- Managing inventory across distributed warehouse networks for resilience and responsiveness
- Balancing cost efficiency with resilience objectives in inventory planning decisions
- Tools and techniques for dynamic inventory review: ABC-XYZ analysis and demand sensing
Module 8: Digital Tools and Supply Chain Visibility
- The role of supply chain visibility in enabling proactive disruption detection and response
- Key digital platforms: supply chain control towers, TMS, WMS, and ERP resilience modules
- IoT, real-time tracking, and sensor technologies for monitoring goods in transit
- Predictive analytics and AI-driven demand forecasting for resilience planning
- Data sharing protocols with suppliers and logistics partners to enhance network transparency
- Evaluating and selecting digital resilience tools appropriate to organisational size and maturity
Module 9: Crisis Response and Supply Chain Recovery Execution
- Establishing a Supply Chain Crisis Response Team: roles, responsibilities, and activation triggers
- Communication protocols during disruptions: internal escalation, supplier notification, and customer management
- Immediate response priorities: securing critical stock, activating alternatives, and managing cash flow
- Coordinating logistics and transport alternatives during infrastructure or carrier disruptions
- Post-disruption recovery sequencing: restoring normal operations in a structured and prioritised way
- Learning from disruptions: conducting structured after-action reviews and updating resilience plans
Module 10: Resilience Metrics, Maturity Assessment, and Action Planning
- Key Performance Indicators for supply chain resilience: MTTD, MTTR, fill rate recovery, and supplier performance
- Using resilience maturity models to benchmark current state and set improvement targets
- Building a Supply Chain Resilience Scorecard for executive reporting and continuous monitoring
- Engaging leadership and cross-functional teams in embedding resilience into organisational culture
- Developing a phased Supply Chain Resilience Action Plan with priorities, timelines, and resource requirements
- Presentation and peer review of individual action plans: committing to post-training implementation
Requirements & Prerequisites
Participants should have at least two years of experience working in supply chain, procurement, logistics, or operations management. A basic understanding of supply chain processes — including sourcing, inventory management, and distribution — is assumed. No prior formal training in risk management or business continuity is required, as these concepts are introduced progressively throughout the programme.
Training Methodology
- Supply chain vulnerability mapping workshops using real participant data and supply network diagrams
- Scenario-based stress testing exercises simulating disruptions such as supplier insolvency, port closures, and demand shocks
- Case study analysis of real-world supply chain failures and recovery strategies from sectors including manufacturing, healthcare, and food supply
- Group simulation of a supply chain crisis response, including cross-functional coordination and stakeholder communication
- Hands-on development of individual Business Continuity and Resilience Action Plans using structured templates
- Peer review and critique sessions where participants evaluate each other's resilience frameworks
- Facilitated discussions on digital tools including supply chain visibility platforms, ERP systems, and predictive analytics applications
- Guest practitioner insights drawn from supply chain resilience professionals working in African and global contexts
Organisational Benefits
- Reduced operational downtime and financial losses resulting from supply chain disruptions
- Stronger supplier relationships built on diversification, transparency, and mutual risk management
- Improved organisational reputation and stakeholder confidence in supply chain reliability
- Enhanced regulatory compliance and readiness for business continuity audits and certifications
- A skilled internal team capable of proactively identifying and mitigating supply chain risks
- Faster and more structured recovery from disruptions, minimising cascading impacts on operations
- Greater agility and flexibility in responding to market volatility and demand fluctuations
- Alignment of supply chain strategy with enterprise-wide risk management and governance frameworks
Where Is Supply Chain Resilience Planning and Execution Training Offered?
This course runs in-person across: Nairobi, Johannesburg, Kigali, Kampala, Nakuru, Abuja, Zanzibar, Pretoria, Dubai, Kisumu, Naivasha, Lagos, Accra, Dar es Salaam, Riyadh, Arusha, Cape Town, Addis Ababa, Mombasa, plus Live Virtual (online) cohorts. Browse live dates for your city below.
Upcoming Schedules
| Location | Format | Dates | Price |
|---|
| Nairobi, Kenya |
In-Person |
5 Oct 2026 – 9 Oct 2026 |
KES 105,000 |
| Johannesburg, South Africa |
In-Person |
5 Oct 2026 – 9 Oct 2026 |
USD 3,500 |
| Kigali, Rwanda |
In-Person |
12 Oct 2026 – 16 Oct 2026 |
USD 1,900 |
| Kampala, Uganda |
In-Person |
12 Oct 2026 – 16 Oct 2026 |
USD 1,900 |
| Live Virtual |
Online |
17 Oct 2026 – 8 Nov 2026 |
KES 80,000 |
| Nakuru, Kenya |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
KES 120,000 |
| Abuja, Nigeria |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
USD 2,800 |
| Zanzibar, Tanzania |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
USD 2,500 |
| Pretoria, South Africa |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
USD 3,300 |
| Dubai, United Arab Emirates |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
USD 4,100 |
| Kisumu, Kenya |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
KES 120,000 |
| Live Virtual |
Online |
19 Oct 2026 – 23 Oct 2026 |
KES 80,000 |
| Naivasha, Kenya |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
KES 115,000 |
| Lagos, Nigeria |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
USD 2,500 |
| Accra, Ghana |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
USD 3,800 |
+237 more dates — view live schedule →
Frequently Asked Questions
Do I need a background in risk management to attend this course?
No prior risk management training is required. The programme introduces risk and resilience concepts from the ground up, building progressively to more advanced applications. A background in supply chain, procurement, or operations is sufficient preparation.
Will I receive a certificate upon completing the course?
Yes. Participants who attend the full five-day programme and complete the required activities will receive a Certificate of Completion in Supply Chain Resilience Planning and Execution from TrainingComplex. This certificate is recognised for continuing professional development (CPD) purposes.
Is the course relevant to supply chains operating in African markets specifically?
Absolutely. The course content and case studies are specifically designed to reflect supply chain challenges relevant to African and emerging market contexts, including infrastructure constraints, multi-modal logistics complexity, and supplier market characteristics, alongside global resilience frameworks.
Can organisations send multiple delegates and receive a customised in-house version of this course?
Yes. TrainingComplex offers in-house delivery of this programme for organisations wishing to train teams of five or more staff. In-house versions can be tailored to your specific sector, supply chain structure, and risk environment. Contact TrainingComplex for a bespoke proposal.
What materials and tools will participants take away from the course?
Participants receive a comprehensive course workbook, resilience planning templates, a supplier risk scorecard tool, and a structured Supply Chain Resilience Action Plan template. All materials are designed for immediate use back in the workplace.
