🌍 Part of our Humanitarian & NGO Industry Training Series — browse all related courses →
About This Course
Humanitarian programmes operate in some of the world's most complex and resource-constrained environments, where the stakes of poor decision-making are extraordinarily high. Robust monitoring and evaluation systems are no longer optional extras — they are essential management tools that enable organisations to track progress against targets, identify implementation gaps, demonstrate accountability to donors and affected communities, and generate the evidence needed to adapt programming in real time.
This course — Monitoring and Evaluation of Humanitarian Programs — was designed specifically for professionals working within the humanitarian sector, where standard M&E frameworks must be adapted to account for rapid-onset crises, population displacement, volatile security contexts, and the unique ethical responsibilities that come with working with vulnerable and at-risk groups. Participants will gain a thorough grounding in the theory of change, indicator development, data collection in fragile settings, and the use of findings to inform programme decisions and donor reporting.
Delivered by practitioners with hands-on experience across emergency and development contexts, the programme moves from foundational concepts through to applied skills in qualitative and quantitative data analysis, accountability to affected populations (AAP), and real-time monitoring approaches. By the end of the week, each participant will have worked through a practical M&E framework aligned to their own organisational context, leaving with an immediately deployable plan and a toolkit of methods, templates, and good-practice resources.
TrainingComplex designs this course to bridge the gap between generic M&E theory and the operational realities of humanitarian action — whether in refugee response, food security programming, health emergencies, shelter, WASH, or protection sectors.
Who Should Attend
- M&E Officers and Coordinators working in humanitarian organisations
- Programme Managers and Project Officers responsible for results reporting
- Grant and Compliance Officers who oversee donor accountability frameworks
- Field Coordinators managing data collection teams in crisis-affected settings
- Humanitarian Affairs Officers and cluster coordinators at UN agencies
- NGO and INGO staff involved in designing or reviewing humanitarian programmes
- Government officials working within national disaster management and relief agencies
- Researchers and consultants conducting humanitarian evaluations and needs assessments
Learning Objectives
- Understand the principles and standards governing M&E in humanitarian contexts, including the OECD-DAC criteria and Core Humanitarian Standard
- Design a theory of change and logical framework (logframe) tailored to humanitarian programme realities
- Develop SMART, sector-specific indicators for emergency, early recovery, and protracted crisis programmes
- Design culturally appropriate and ethically sound data collection tools for use with vulnerable populations
- Apply qualitative and quantitative data collection and analysis methods relevant to humanitarian settings
- Establish real-time monitoring systems capable of adapting to rapidly changing field conditions
- Conduct and manage programme evaluations, including baseline, midterm, and end-line assessments
- Integrate accountability to affected populations (AAP) and community feedback mechanisms into M&E systems
- Analyse M&E data and translate findings into actionable programme recommendations
- Produce high-quality M&E reports that meet donor requirements and internal learning standards
Course Modules
Module 1: Foundations of Humanitarian M&E
- The humanitarian system: actors, coordination mechanisms, and programme cycles
- Key M&E principles: validity, reliability, timeliness, and utilisation-focused evaluation
- OECD-DAC evaluation criteria applied to humanitarian contexts
- The Core Humanitarian Standard (CHS) and its M&E implications
- Distinctions between monitoring, evaluation, research, and needs assessment
- Common M&E failures in humanitarian programmes and lessons from the field
Module 2: Theory of Change and Programme Logic
- What is a theory of change and why it matters for humanitarian M&E
- Constructing a theory of change for emergency versus protracted crisis programmes
- Logical frameworks (logframes): structure, purpose, and practical use
- Results chains: inputs, activities, outputs, outcomes, and impact
- Assumptions, risks, and external factors in humanitarian programme logic
- Aligning programme logic with cluster strategies and inter-agency response plans
Module 3: Indicator Development for Humanitarian Programmes
- Characteristics of good indicators: SMART criteria in a humanitarian context
- Output, outcome, and impact indicators across key humanitarian sectors
- Sector-specific indicator reference guides (SPHERE, WHO, UNHCR, WFP)
- Disaggregation: age, sex, disability, and location in humanitarian data
- Indicator reference sheets: definition, data source, frequency, and responsible party
- Common indicator pitfalls and how to avoid measurement distortion
Module 4: M&E Planning and System Design
- Components of an M&E plan: structure and content standards
- Data flow mapping: from field collection to organisational reporting
- Roles and responsibilities within an M&E system
- M&E resourcing: budgeting, staffing, and capacity considerations in humanitarian settings
- Setting realistic data collection frequency given operational constraints
- Linking the M&E plan to programme workplans and donor reporting schedules
Module 5: Data Collection Methods in Humanitarian Settings
- Quantitative methods: surveys, structured observation, and administrative data
- Qualitative methods: key informant interviews, focus group discussions, and case studies
- Rapid assessment methods appropriate for acute emergency phases
- Sampling strategies for hard-to-reach and displaced populations
- Enumerator recruitment, training, and quality supervision in the field
- Ethical considerations: informed consent, data confidentiality, and do-no-harm principles
Module 6: Data Management and Quality Assurance
- Designing data collection tools: paper-based and mobile data collection (ODK, KoboToolbox)
- Data entry, cleaning, and validation procedures for humanitarian datasets
- Data storage, security, and sharing protocols in line with data protection standards
- Quality assurance mechanisms: spot checks, back-checks, and data audits
- Managing data across multi-site and multi-partner programme structures
- Building a simple indicator tracking matrix and programme dashboard
Module 7: Accountability to Affected Populations and Community Feedback
- AAP principles and the role of feedback in humanitarian programming
- Designing community feedback and complaint response mechanisms (CRMs)
- Conducting community consultations and participatory needs assessments
- Managing sensitive feedback: protection concerns and referral pathways
- Closing the feedback loop: communicating findings back to communities
- Integrating AAP data into programme management and reporting
Module 8: Real-Time Monitoring and Adaptive Management
- What is real-time monitoring and when is it essential in humanitarian response
- Tools and approaches for remote monitoring in insecure or access-restricted environments
- Satellite imagery, remote sensing, and third-party monitoring
- Interpretation of monitoring data to trigger programmatic course corrections
- Documenting programme adaptations: decision logs and change management records
- Linking real-time data to emergency response coordination and cluster reporting
Module 9: Evaluation Design and Management
- Types of humanitarian evaluations: baseline, midterm, end-line, real-time, and inter-agency
- Choosing an evaluation design: experimental, quasi-experimental, and non-experimental approaches
- Developing evaluation terms of reference (ToR) and scope of work
- Managing external evaluators: procurement, briefing, and quality oversight
- Participatory approaches to evaluation in humanitarian settings
- Using evaluation findings for programme improvement and organisational learning
Module 10: M&E Reporting, Communication, and Learning
- Structuring M&E reports for different audiences: donors, clusters, management, and communities
- Data visualisation techniques for humanitarian programme reporting
- Writing evidence-based programme narratives and lesson-learned sections
- Donor reporting requirements: ECHO, USAID/BHA, DFID, and UN pooled funds
- Knowledge management: documenting and sharing M&E learning across the organisation
- Developing a personal M&E improvement action plan for the participant's programme
Requirements & Prerequisites
Participants should have at least one year of professional experience in a humanitarian, development, or public health programme environment. A basic familiarity with project management concepts such as logical frameworks or workplans is helpful. No advanced statistical or research methods training is required, as the course introduces quantitative and qualitative techniques from first principles within the humanitarian context.
Training Methodology
- Participatory design workshops where participants draft a real M&E framework for their own programme or a supplied humanitarian case scenario
- Case study analysis drawn from actual INGO, UN, and government humanitarian responses across East Africa, the Middle East, and South Asia
- Small-group data collection exercises simulating field survey interviews and focus group discussions with vulnerable populations
- Hands-on spreadsheet and data management sessions using pre-loaded humanitarian datasets for indicator tracking and analysis
- Peer review sessions where participants critique and strengthen each other's indicator sets, data tools, and evaluation plans
- Guided review of real donor M&E reporting templates from ECHO, USAID/BHA, and OCHA-coordinated pooled funds
- Scenario-based problem-solving exercises addressing common field M&E challenges such as access constraints, data gaps, and ethical dilemmas
- Facilitated reflection sessions linking theoretical frameworks to participants' own organisational M&E gaps and priorities
Organisational Benefits
- Improved quality and accountability of humanitarian programming through evidence-based decision-making
- Stronger donor compliance and more competitive funding proposals backed by credible M&E frameworks
- Reduced programme waste and mission drift through real-time performance tracking
- Enhanced organisational learning culture that captures and applies lessons across programme cycles
- Greater trust and transparency with affected communities through structured feedback mechanisms
- Capacity to conduct or commission rigorous evaluations that demonstrate impact to stakeholders
- Better coordination with cluster systems and inter-agency reporting requirements
- Reduced staff turnover risk by investing in professional development of field-based M&E talent
Where Is Monitoring and Evaluation of Humanitarian Programs Training Offered?
This course runs in-person across: Nairobi, Abuja, Kampala, Kigali, Naivasha, Pretoria, Nakuru, Kisumu, Accra, Zanzibar, Arusha, Dubai, Addis Ababa, Mombasa, Riyadh, Lagos, Cape Town, Dar es Salaam, Johannesburg, plus Live Virtual (online) cohorts. Browse live dates for your city below.
Upcoming Schedules
| Location | Format | Dates | Price |
| Nairobi, Kenya |
In-Person |
5 Oct 2026 – 9 Oct 2026 |
KES 105,000 |
| Abuja, Nigeria |
In-Person |
5 Oct 2026 – 9 Oct 2026 |
USD 2,800 |
| Kampala, Uganda |
In-Person |
12 Oct 2026 – 16 Oct 2026 |
USD 1,900 |
| Kigali, Rwanda |
In-Person |
12 Oct 2026 – 16 Oct 2026 |
USD 1,900 |
| Live Virtual |
Online |
17 Oct 2026 – 8 Nov 2026 |
KES 80,000 |
| Naivasha, Kenya |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
KES 115,000 |
| Pretoria, South Africa |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
USD 3,300 |
| Nakuru, Kenya |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
KES 120,000 |
| Kisumu, Kenya |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
KES 120,000 |
| Accra, Ghana |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
USD 3,800 |
| Zanzibar, Tanzania |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
USD 2,500 |
| Arusha, Tanzania |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
USD 2,100 |
| Live Virtual |
Online |
19 Oct 2026 – 23 Oct 2026 |
KES 80,000 |
| Dubai, United Arab Emirates |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
USD 4,100 |
| Addis Ababa, Ethiopia |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
USD 2,400 |
+235 more dates — view live schedule →
Frequently Asked Questions
Do I need a background in statistics or research methods to attend?
No advanced statistical knowledge is required. The course introduces quantitative and qualitative methods from practical first principles, using humanitarian datasets and real programme examples. Basic numeracy and familiarity with spreadsheets is sufficient preparation.
Will I receive a certificate upon completing the course?
Yes. Participants who attend and actively engage throughout all five days will receive a TrainingComplex Certificate of Completion in Monitoring and Evaluation of Humanitarian Programs. The certificate is suitable for inclusion in professional portfolios and CPD records.
Is this course relevant if I work primarily in development rather than emergency response?
Absolutely. While the course is anchored in humanitarian standards and contexts, the M&E frameworks, indicator development approaches, and data collection methods taught are equally applicable to early recovery, resilience, and longer-term development programming. Many participants work across both modalities.
Will participants have time to work on their own organisation's M&E frameworks during the course?
Yes — the course is deliberately structured to alternate between concept instruction and applied practice. Participants are encouraged to bring their programme documents, logframes, or M&E plans so that workshop sessions can be directly applied to their real organisational context.
How large are the training groups, and is the course available for in-house organisational delivery?
Open-enrolment cohorts are capped at 25 participants to ensure quality facilitation and individual attention. TrainingComplex also offers fully customised in-house delivery for teams of six or more, with content tailored to the organisation's sector, donor requirements, and M&E maturity level.
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