About This Course
Disasters — whether natural, conflict-driven, or public health emergencies — leave deep psychological scars on affected communities and on the frontline workers who serve them. Despite growing recognition of this reality, mental health and psychosocial support (MHPSS) remains chronically under-resourced and poorly integrated into emergency response frameworks. Workers deployed to disaster settings frequently encounter acute stress, grief, trauma, and complex protection concerns without adequate training to respond effectively or to safeguard their own wellbeing.
This course addresses that gap directly. Drawing on the Inter-Agency Standing Committee (IASC) MHPSS Guidelines, Psychological First Aid (PFA) principles, WHO's Mental Health Gap Action Programme (mhGAP), and the Sphere Minimum Standards, it provides a comprehensive, practical foundation for delivering psychological support in resource-constrained, high-pressure environments. Participants examine the spectrum of psychosocial needs that emerge after disasters, learn how to layer community-based and clinical responses appropriately, and develop the facilitation skills to train others on the ground.
Beyond individual intervention techniques, the course addresses the systemic dimensions of MHPSS — including coordination with the MHPSS cluster, referral pathway design, cultural adaptation of interventions, and the management of secondary traumatic stress within humanitarian teams. Case studies from refugee crises, earthquake responses, conflict zones, and disease outbreaks bring these concepts to life, ensuring that learning is grounded in the realities participants will face.
TrainingComplex has designed this programme for professionals who need more than awareness — who need practical competence, ethical grounding, and the confidence to act under pressure. Whether you are new to MHPSS or looking to formalise and deepen existing experience, this course will strengthen your capacity to protect and restore the mental health of disaster-affected populations while sustaining your own resilience as a responder.
Who Should Attend
- Humanitarian aid workers and NGO field staff deployed in emergency response operations
- Public health officers and community health workers involved in disaster response
- Psychologists, counsellors, and social workers working in crisis or conflict settings
- Nurses, doctors, and clinical officers seeking to integrate MHPSS into medical response
- Protection officers and gender-based violence (GBV) case managers
- Disaster risk reduction (DRR) practitioners and emergency management professionals
- UNICEF, WHO, UNHCR, and UN agency programme staff working on humanitarian response
- Military and police mental health support personnel
- Red Cross/Red Crescent volunteers and staff with field responsibilities
- Senior responders responsible for managing team welfare and staff care programmes
Learning Objectives
- Explain the key frameworks and minimum standards governing MHPSS in humanitarian emergencies, including IASC guidelines and Sphere Standards
- Conduct a rapid psychosocial needs assessment using validated tools appropriate to disaster contexts
- Apply Psychological First Aid (PFA) principles safely and ethically with disaster-affected individuals and groups
- Differentiate between normal stress reactions and clinical mental health conditions requiring specialised referral
- Design a layered MHPSS response aligned with the IASC pyramid model, matching interventions to population needs
- Facilitate community-based psychosocial support activities that are culturally appropriate and inclusive
- Establish and manage referral pathways between community support, primary care, and specialist mental health services
- Integrate MHPSS considerations into broader humanitarian sectors including shelter, nutrition, child protection, and health
- Apply strategies to prevent and manage secondary traumatic stress, burnout, and compassion fatigue among response teams
- Coordinate effectively within the MHPSS cluster or working group and with multi-sector humanitarian actors
- Adapt evidence-based MHPSS interventions to low-resource, linguistically diverse, and culturally sensitive environments
- Design a basic MHPSS monitoring and evaluation framework to track programme quality and outcomes
Course Modules
Module 1: Foundations of Mental Health and Psychosocial Support in Emergencies
- Defining mental health, psychosocial wellbeing, and the MHPSS continuum
- Key global frameworks: IASC MHPSS Guidelines, Sphere Standards, and WHO mhGAP
- The humanitarian system and how MHPSS fits within cluster coordination
- Historical evolution of MHPSS — from psychiatric models to community-based approaches
- Ethical principles: do no harm, confidentiality, informed consent in disaster settings
- Cultural humility and avoiding pathologising normal distress responses
Module 2: Understanding the Psychological Impact of Disasters
- The spectrum of human responses to acute trauma and loss
- Acute stress reactions versus post-traumatic stress disorder (PTSD): diagnosis and differentiation
- Grief, bereavement, and complicated grief in mass casualty events
- Vulnerability and resilience factors: age, gender, disability, displacement, and prior trauma
- Community-level psychological impacts: social disruption, loss of trust, collective trauma
- Long-term mental health trajectories following different disaster types
Module 3: Rapid Psychosocial Needs Assessment
- Principles of ethical and safe data collection in crisis settings
- Quantitative tools: prevalence surveys, screening instruments, and their limitations
- Qualitative approaches: key informant interviews, focus group discussions, community mapping
- Rapid assessment templates from UNHCR, WHO, and IASC — comparative review
- Identifying priority populations and most-affected groups
- Translating assessment findings into actionable MHPSS programme design
Module 4: Psychological First Aid: Principles and Practice
- Core PFA principles: Look, Listen, Link — the WHO/IASC framework unpacked
- Establishing safety, calm, and human connection in chaotic environments
- Practising active listening and non-directive support without counselling
- Adapting PFA for children, older adults, persons with disabilities, and survivors of violence
- Delivering PFA in group settings and public spaces after mass casualty events
- Avoiding common mistakes: debriefing myths, over-disclosure risks, and boundary violations
Module 5: The IASC Pyramid: Designing a Layered MHPSS Response
- Understanding the four layers of the IASC MHPSS intervention pyramid
- Layer 1 — Basic services and security: ensuring social determinants of mental health are met
- Layer 2 — Community and family supports: structured activities, peer networks, safe spaces
- Layer 3 — Focused, non-specialised support: PFA, basic counselling, Problem Management Plus
- Layer 4 — Specialised services: clinical mental health care and psychiatric medication
- Matching interventions to population needs and resource availability
Module 6: Community-Based Psychosocial Support Programming
- Principles of community engagement and participatory programme design
- Psychosocial support activities for children: child-friendly spaces, structured play, creative expression
- Women-specific and GBV-sensitive psychosocial programming
- Group-based support models: self-help groups, support groups, and psychoeducation groups
- Integrating traditional and community healing practices ethically
- Monitoring quality and safety in community-based MHPSS activities
Module 7: Clinical Mental Health in Humanitarian Settings
- Overview of priority mental health conditions in emergencies: depression, PTSD, psychosis, substance use
- WHO mhGAP Humanitarian Intervention Guide (mhGAP-HIG): structure and use
- Task-shifting: training non-specialist health workers to deliver basic mental health care
- Psychiatric medication management in resource-limited settings
- Involuntary admission, restraint, and rights-based approaches to severe mental illness
- Protocols for suicide risk assessment and crisis intervention in field settings
Module 8: Referral Pathways and Inter-Agency Coordination
- Mapping available MHPSS resources: government, NGO, UN, and community-based services
- Designing and documenting referral pathways using standardised tools
- Maintaining confidentiality during referral handoffs in multi-agency settings
- The MHPSS cluster or working group: functions, membership, and information management
- 3Ws (Who does What Where) matrices and service directories in humanitarian response
- Managing referral pathway gaps: advocacy, triage prioritisation, and interim solutions
Module 9: Staff Care, Secondary Trauma, and Team Resilience
- Understanding secondary traumatic stress, vicarious trauma, and compassion fatigue
- Organisational risk factors that increase vulnerability among humanitarian workers
- Individual self-care planning: evidence-based strategies beyond surface-level wellness advice
- Managerial responsibilities for staff care: supervision, workload management, and psychological safety
- Peer support models and buddy systems in field team settings
- Critical incident debriefing — when it helps, when it harms, and what the evidence shows
Module 10: Monitoring, Evaluation, and Programme Quality in MHPSS
- Defining MHPSS programme quality: the IASC and Sphere accountability frameworks
- Setting indicators for psychosocial reach, quality of care, and beneficiary outcomes
- Data collection methods appropriate to MHPSS in low-resource settings
- Using feedback and complaints mechanisms to improve MHPSS programming
- Documenting and learning from MHPSS programme data across the response cycle
- Presenting MHPSS evidence to donors, clusters, and senior leadership
Requirements & Prerequisites
Participants should have at least one year of professional experience in humanitarian response, public health, community development, social work, clinical practice, or a related field. Familiarity with the basic structure of humanitarian coordination systems is helpful but not mandatory. No prior formal MHPSS training is required, though those with existing experience in psychosocial programming will find the course deepens and systematises their practical knowledge.
Training Methodology
- Psychological First Aid (PFA) role-play simulations in which participants practise responding to survivors in acute distress using scripted disaster scenarios drawn from real field contexts
- Case study analysis of MHPSS responses to diverse emergencies — including the 2010 Haiti earthquake, Syrian refugee crisis, Ebola outbreak in West Africa, and COVID-19 pandemic — highlighting both successes and documented failures
- Small-group needs assessment exercises using standardised tools (Harvard Trauma Questionnaire adapted versions, UNHCR rapid assessment templates) with structured peer feedback
- Layered response design workshops where participant groups map population needs and construct a full MHPSS programme using the IASC pyramid model
- Guided cultural adaptation sessions in which teams modify evidence-based interventions (e.g., Problem Management Plus, Group Interpersonal Therapy) for specific cultural and linguistic contexts
- Referral pathway mapping practicals using blank humanitarian coordination templates, requiring participants to identify service gaps and design realistic referral chains
- Self-care and team resilience workshops including structured reflection on personal stress responses, supported by evidence-based self-care planning tools
- Video-based observation exercises using footage from real debriefing and community support sessions, followed by facilitated critical analysis
- Inter-agency coordination simulation in which participants role-play an MHPSS cluster coordination meeting, negotiating roles, data sharing, and joint response plans
- Participant-led micro-teaching sessions where each delegate prepares and delivers a ten-minute MHPSS topic to peers, building training facilitation capacity
Organisational Benefits
- Organisations field staff who are trained and confident in delivering MHPSS, reducing harmful improvisation during crisis responses
- Improved quality and consistency of psychosocial programming aligned with globally recognised humanitarian standards
- Stronger staff wellbeing practices that reduce burnout, secondary trauma, and staff turnover in high-stress deployments
- Enhanced coordination capacity with MHPSS clusters and inter-agency humanitarian working groups
- Better integration of MHPSS across health, protection, nutrition, and shelter sectors, maximising impact per programme dollar
- Reduced risk of re-traumatisation or harm to beneficiaries through ethically grounded, evidence-based practice
- Organisation-wide capacity to adapt and contextualise MHPSS tools for diverse cultural and linguistic settings
- Strengthened referral networks that connect community-level support to clinical care, improving outcomes for the most vulnerable
- Improved monitoring and accountability frameworks that demonstrate MHPSS programme quality to donors and partners
- A cadre of internal trainers equipped to cascade MHPSS skills across field teams and partner organisations
Where Is Mental Health and Psychological Support in Disaster Settings Training Offered?
This course runs in-person across: Pretoria, Naivasha, Kisumu, Accra, Dar es Salaam, Addis Ababa, Johannesburg, Kampala, Arusha, Abuja, Nairobi, Zanzibar, Kigali, Nakuru, Dubai, Cape Town, Mombasa, Riyadh, Lagos, plus Live Virtual (online) cohorts. Browse live dates for your city below.
Upcoming Schedules
| Location | Format | Dates | Price |
| Live Virtual |
Online |
12 Oct 2026 – 16 Oct 2026 |
KES 80,000 |
| Pretoria, South Africa |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
USD 3,300 |
| Naivasha, Kenya |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
KES 120,000 |
| Kisumu, Kenya |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
KES 120,000 |
| Accra, Ghana |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
USD 3,800 |
| Dar es Salaam, Tanzania |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
USD 2,300 |
| Addis Ababa, Ethiopia |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
USD 2,400 |
| Johannesburg, South Africa |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
USD 3,500 |
| Kampala, Uganda |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
USD 1,900 |
| Arusha, Tanzania |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
USD 2,100 |
| Abuja, Nigeria |
In-Person |
2 Nov 2026 – 6 Nov 2026 |
USD 2,800 |
| Pretoria, South Africa |
In-Person |
2 Nov 2026 – 6 Nov 2026 |
USD 3,300 |
| Arusha, Tanzania |
In-Person |
2 Nov 2026 – 6 Nov 2026 |
USD 2,100 |
| Nairobi, Kenya |
In-Person |
2 Nov 2026 – 6 Nov 2026 |
KES 105,000 |
| Live Virtual |
Online |
2 Nov 2026 – 6 Nov 2026 |
KES 80,000 |
+228 more dates — view live schedule →
Frequently Asked Questions
Do I need a clinical psychology or counselling background to attend this course?
No — this course is designed for a multidisciplinary audience that includes non-clinical humanitarian workers, health officers, protection staff, and community development practitioners. Clinical background is not required, and the content is pitched at applied programme and response skills rather than psychotherapy training.
Will I receive a certificate upon completing the course?
Yes. Participants who attend the full five days and complete the practical exercises will receive a Certificate of Completion from TrainingComplex, recognising their training in Mental Health and Psychological Support in Disaster Settings.
Is this course aligned with internationally recognised MHPSS standards?
Yes. The curriculum is built around the IASC Guidelines on Mental Health and Psychosocial Support in Emergency Settings, the Sphere Handbook, WHO's mhGAP Humanitarian Intervention Guide, and Psychological First Aid frameworks endorsed by WHO, UNHCR, and the International Federation of Red Cross and Red Crescent Societies.
Can this course be delivered in-house for our organisation's field teams?
Absolutely. TrainingComplex offers customised in-house delivery tailored to your organisation's operational context, geographic focus, and beneficiary populations. Contact us to discuss contextualisation options, language requirements, and scheduling for group bookings.
How large are the training groups, and how much of the time is practical versus lecture-based?
Groups are capped at 25 participants to ensure quality of facilitation and meaningful role-play practice. Approximately 60% of the programme is practice-based — including simulations, case studies, group design workshops, and peer teaching — with the remaining 40% covering conceptual frameworks and guided discussion.
View Live Schedule & Book →