🏦 Part of our Banking & Financial Services Industry Training Series — browse all related courses →
About This Course
Know Your Customer (KYC) has evolved from a procedural formality into a cornerstone of financial integrity, anti-money laundering (AML) compliance, and institutional risk management. Regulatory authorities across the globe — from the Financial Action Task Force (FATF) to regional supervisory bodies — continue to raise the bar on KYC expectations, imposing significant penalties on institutions that fall short. For financial institutions, fintechs, insurance providers, and regulated businesses of all kinds, a robust KYC programme is not optional: it is a licence-to-operate requirement.
This course, KYC Fundamentals: Principles, Frameworks and Regulatory Requirements Training, is designed to give participants both the conceptual foundation and the practical tools to implement effective KYC processes. Over five focused days, delegates will examine the global and regional regulatory landscape, understand the risk-based approach to customer due diligence, and learn how to manage the end-to-end KYC lifecycle — from initial onboarding through to ongoing monitoring and suspicious activity reporting.
Delivered by experienced compliance practitioners, the programme draws on real enforcement cases, emerging typologies, and cross-sector best practices to make abstract regulatory requirements tangible and actionable. Participants leave with a working knowledge of customer risk classification, beneficial ownership identification, politically exposed persons (PEPs) screening, sanctions compliance, and the documentation standards expected by regulators. Whether you are building a KYC function from scratch or seeking to strengthen an existing programme, this training provides the clarity, structure, and confidence to do so effectively.
Who Should Attend
- Compliance officers and AML analysts in banks, microfinance institutions, and payment service providers
- Risk management professionals responsible for customer onboarding and due diligence
- Internal auditors reviewing KYC and AML frameworks within regulated entities
- Legal counsel and regulatory affairs officers in financial and non-financial regulated businesses
- Fintech and digital lending professionals navigating KYC obligations for digital customers
- Relationship managers and customer-facing staff who initiate or support the onboarding process
- Government regulators and supervisory staff overseeing KYC compliance in financial institutions
- Corporate governance officers in insurance, securities, and capital markets firms
Learning Objectives
- Explain the origins, purpose, and global importance of KYC within the broader AML and counter-financing of terrorism (CFT) framework
- Describe the key international KYC standards set by FATF, the Egmont Group, the Basel Committee, and relevant regional bodies
- Apply a risk-based approach to customer due diligence, including simplified, standard, and enhanced due diligence procedures
- Conduct customer identification and verification using acceptable documentary and non-documentary methods
- Identify and manage beneficial ownership structures, including complex corporate and trust arrangements
- Screen customers against PEPs lists, sanctions lists, and adverse media sources effectively and consistently
- Classify customers by risk level and apply appropriate ongoing monitoring and review procedures
- Recognise red flags and typologies associated with money laundering, terrorist financing, and financial crime
- Prepare and submit accurate suspicious transaction reports (STRs) and suspicious activity reports (SARs) in compliance with regulatory requirements
- Design or evaluate a KYC policy and programme that meets regulatory expectations and reflects organisational risk appetite
Course Modules
Module 1: Introduction to KYC: Purpose, Origins, and the Financial Crime Landscape
- The rationale for KYC — protecting institutions, economies, and societies from financial crime
- The relationship between KYC, AML, and CFT — understanding how they interact
- Key financial crime threats: money laundering, terrorist financing, proliferation financing, and fraud
- The three stages of money laundering — placement, layering, and integration — illustrated with examples
- Global consequences of KYC failures — regulatory fines, reputational damage, and market exclusion
- Overview of how the KYC lifecycle fits within a broader compliance management system
Module 2: The Global Regulatory Framework: FATF, International Standards, and Regional Requirements
- FATF's mandate, the 40 Recommendations, and how they translate into national law
- The role of FATF mutual evaluations and grey/black listing in shaping institutional behaviour
- Basel Committee guidance on customer due diligence and correspondent banking
- Regional AML/CFT bodies: ESAAMLG, GIABA, GABAC, MENAFATF, and their influence on African and Middle Eastern jurisdictions
- The Egmont Group and the role of Financial Intelligence Units in the KYC ecosystem
- Navigating multiple overlapping regulatory regimes — home country, host country, and global correspondent bank requirements
Module 3: The Risk-Based Approach to Customer Due Diligence
- What the risk-based approach means in practice and why it replaced a rules-based model
- Identifying and assessing inherent risks: customer, product, channel, and geographic risk factors
- Designing a customer risk-rating methodology — criteria, weighting, and scoring systems
- Differentiating simplified, standard, and enhanced due diligence — when each applies
- Documenting the rationale for risk-based decisions — what regulators expect to see
- Common pitfalls in applying the risk-based approach and how to avoid them
Module 4: Customer Identification and Verification: Standards and Methods
- Distinguishing customer identification (CIP) from customer verification — the regulatory requirement
- Acceptable identity documents: passports, national IDs, driving licences, and alternative evidence
- Non-documentary verification methods: database checks, digital identity solutions, and biometrics
- KYC for different customer types: individuals, sole traders, corporates, partnerships, and NGOs
- Reliance on third parties for customer identification — conditions, responsibilities, and liability
- Documentation retention standards — what to keep, for how long, and in what format
Module 5: Beneficial Ownership: Identification, Verification, and Disclosure
- Defining beneficial ownership under FATF Recommendation 24 and national legislation
- Identifying ultimate beneficial owners in simple and complex ownership structures
- Dealing with layered structures: holding companies, trusts, foundations, and nominee arrangements
- Public beneficial ownership registries — their value, limitations, and how to use them
- Verification standards for beneficial owners — documentary and non-documentary approaches
- Managing situations where beneficial ownership cannot be established or is deliberately obscured
Module 6: Politically Exposed Persons: Identification, Classification, and Enhanced Scrutiny
- Defining PEPs under FATF guidance — domestic, foreign, and international organisation PEPs
- Family members and close associates of PEPs — who qualifies and why they matter
- Sources for PEP identification: commercial databases, open-source research, and self-declaration
- Risk-based enhanced due diligence for PEPs — senior management approval and source of wealth/funds assessment
- Ongoing monitoring requirements for PEP relationships — frequency, triggers, and documentation
- Exiting a PEP relationship — demotion procedures, timing considerations, and regulatory expectations
Module 7: Sanctions Compliance and Watchlist Screening
- Key sanctions regimes: UN Security Council, US OFAC, EU, UK OFSI, and African Union measures
- Types of sanctions: asset freezes, travel bans, arms embargoes, sector sanctions, and secondary sanctions
- Screening obligations at onboarding and on an ongoing basis — names, entities, and vessels
- Managing false positives — disambiguation procedures, escalation protocols, and documentation
- Dual-use goods and proliferation financing — a growing area of KYC and sanctions concern
- Consequences of sanctions breaches — enforcement trends and lessons from recent cases
Module 8: Ongoing Monitoring, Periodic Review, and Customer Lifecycle Management
- The difference between transaction monitoring and periodic KYC review — complementary obligations
- Designing a risk-based review schedule — frequency triggers for low-, medium-, and high-risk customers
- Event-driven reviews — what events should prompt an immediate KYC refresh
- Data quality management — keeping customer records accurate, complete, and current
- Escalation procedures when monitoring reveals changed risk profile or suspicious patterns
- Decommissioning customer relationships — exit procedures, tipping-off restrictions, and documentation
Module 9: Recognising Red Flags, Typologies, and Suspicious Activity Reporting
- FATF and EGMONT typologies — how documented money laundering patterns inform KYC controls
- Red flags in customer behaviour, transaction patterns, business relationships, and ownership structures
- The internal suspicious activity reporting process — from frontline suspicion to compliance assessment
- Preparing a high-quality STR or SAR — elements of a well-drafted report and common deficiencies
- Tipping-off restrictions — what staff can and cannot say when a report has been filed
- Feedback loops between FIUs, law enforcement, and reporting institutions — building institutional learning
Module 10: KYC Policy Design, Programme Governance, and Regulatory Examination Readiness
- Core components of an effective KYC policy — scope, ownership, procedures, and review cycle
- Governance structures for KYC: the three lines of defence model applied to compliance functions
- Training and awareness obligations — keeping staff updated on KYC requirements and emerging risks
- Regulatory examination preparation — what supervisors look for and how to demonstrate programme effectiveness
- Conducting an internal KYC gap analysis — benchmarking your programme against regulatory expectations
- Emerging trends shaping KYC: digital identity, RegTech automation, perpetual KYC, and data privacy considerations
Requirements & Prerequisites
Participants should have a basic understanding of financial services operations or regulatory compliance concepts. Prior exposure to banking, insurance, fintech, or another regulated industry is beneficial, though not strictly required. No legal or advanced technical background is necessary — the programme is designed to be accessible to professionals from diverse functional roles.
Training Methodology
- Regulatory framework mapping exercises where participants chart applicable KYC obligations against their own institutional context
- Case study analysis of high-profile KYC enforcement actions, examining what went wrong and what remediation was required
- Customer risk-rating workshops using realistic customer profiles and pre-designed risk-scoring matrices
- Beneficial ownership identification exercises involving layered corporate structures, trusts, and nominee arrangements
- PEPs and sanctions screening simulations using representative watchlist data and screening decision trees
- Red flag spotting exercises drawing on documented money laundering and terrorist financing typologies
- STR and SAR drafting practice with peer review and facilitator feedback on report quality and completeness
- Group scenario discussions exploring ethical dilemmas and judgment calls in customer due diligence situations
- Policy review and gap analysis activity where participants assess a sample KYC policy against regulatory benchmarks
- Daily reflection prompts encouraging participants to connect training content to their own organisational KYC challenges
Organisational Benefits
- Reduced regulatory risk through a workforce that understands and correctly applies KYC obligations
- Stronger institutional reputation with regulators, correspondent banks, and international partners
- Improved quality and consistency of customer onboarding and due diligence documentation
- Fewer compliance breaches, enforcement actions, and associated financial penalties
- Enhanced ability to detect and report suspicious activity, protecting the organisation from being used as a conduit for financial crime
- Greater alignment between front-line business units and compliance functions during the onboarding process
- A clear internal framework for customer risk classification and periodic review that auditors can readily assess
- Better-prepared staff who can adapt KYC procedures to evolving regulatory guidance and emerging money laundering typologies
Where Is KYC Fundamentals: Principles, Frameworks and Regulatory Requirements Training Offered?
This course runs in-person across: Kigali, Lagos, Cape Town, Nairobi, Zanzibar, Abuja, Nakuru, Mombasa, Dubai, Riyadh, Accra, Naivasha, Pretoria, Kampala, Arusha, Addis Ababa, Kisumu, Johannesburg, Dar es Salaam, plus Live Virtual (online) cohorts. Browse live dates for your city below.
Upcoming Schedules
| Location | Format | Dates | Price |
| Live Virtual |
Online |
12 Oct 2026 – 16 Oct 2026 |
KES 80,000 |
| Live Virtual |
Online |
24 Oct 2026 – 15 Nov 2026 |
KES 80,000 |
| Kigali, Rwanda |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
USD 1,900 |
| Lagos, Nigeria |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
USD 2,500 |
| Cape Town, South Africa |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
USD 3,800 |
| Nairobi, Kenya |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
KES 115,000 |
| Zanzibar, Tanzania |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
USD 2,500 |
| Abuja, Nigeria |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
USD 2,800 |
| Nakuru, Kenya |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
KES 120,000 |
| Mombasa, Kenya |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
KES 120,000 |
| Dubai, United Arab Emirates |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
USD 4,100 |
| Riyadh, Saudi Arabia |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
USD 4,500 |
| Riyadh, Saudi Arabia |
In-Person |
2 Nov 2026 – 6 Nov 2026 |
USD 4,500 |
| Abuja, Nigeria |
In-Person |
2 Nov 2026 – 6 Nov 2026 |
USD 2,800 |
| Nairobi, Kenya |
In-Person |
2 Nov 2026 – 6 Nov 2026 |
KES 105,000 |
+228 more dates — view live schedule →
Frequently Asked Questions
Do I need a legal or banking background to attend this course?
No specialist legal or banking background is required. The course is designed for professionals from a range of roles within regulated industries — including compliance, risk, audit, relationship management, and governance — and the facilitator will explain regulatory concepts in accessible, practical terms.
Will participants receive a certificate upon completion?
Yes. Participants who attend and complete the full five-day programme will receive a certificate of completion from TrainingComplex, confirming their participation in KYC Fundamentals: Principles, Frameworks and Regulatory Requirements Training. This certificate can be used for continuing professional development records.
Does the course cover KYC requirements specific to African jurisdictions?
Yes. While the course is anchored in global FATF standards, it dedicates significant attention to regional bodies such as ESAAMLG and GIABA, and uses case studies and regulatory examples drawn from African and Middle Eastern jurisdictions to ensure the content is directly relevant to participants operating in those markets.
Is this course suitable for fintech and digital finance professionals?
Absolutely. The programme explicitly addresses KYC obligations for digital customer channels, digital identity verification, and the RegTech tools increasingly used by fintechs and digital lenders. It is well suited to professionals working at the intersection of technology and financial regulation.
What materials will participants receive?
Participants will receive a comprehensive course workbook, regulatory reference summaries, risk-rating templates, red flag checklists, and a sample KYC policy framework — all of which are designed to be taken back and used as practical tools within their own organisations.
View Live Schedule & Book →