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Human Capital and Talent Development

Job Analysis and Evaluation Training

This five-day course equips HR professionals and line managers with practical skills to conduct rigorous job analyses and apply systematic job evaluation methodologies that underpin fair, competitive, and legally defensible compensation structures. Participants learn to gather, document, and validate job data, then translate findings into grading frameworks and pay structures aligned with organisational strategy. The programme blends theory with hands-on exercises drawn from real workplace scenarios across multiple sectors.

⏱ 5 Days 📡 In-Person 🎯 Intermediate From KES 80,000

About This Course

Effective workforce management begins with a clear, accurate understanding of every role within an organisation. Job analysis provides the factual foundation for virtually every human resource function — from recruitment and selection to performance management, training needs assessment, and compensation design. Yet many organisations rely on outdated job descriptions, informal role definitions, or copied-and-pasted templates that no longer reflect how work is actually performed. This misalignment creates pay inequities, legal exposure, and talent management inefficiencies that erode organisational performance over time.

Job evaluation translates the outputs of job analysis into a structured hierarchy of roles, enabling organisations to establish internally equitable and externally competitive pay structures. When job evaluation is done well, employees trust that their remuneration reflects the genuine demands of their work, and managers are equipped with objective criteria for promotion, regrading, and workforce planning decisions. Done poorly — or not done at all — organisations face grievances, high turnover, and regulatory scrutiny.

The TrainingComplex Job Analysis and Evaluation Training programme provides a comprehensive, practice-oriented grounding in both disciplines. Over five intensive days, participants master proven job analysis techniques including structured interviews, questionnaires, observation, and competency mapping. They then apply leading job evaluation methodologies — including point-factor, whole-job ranking, and job classification approaches — to real organisational data. The programme concludes with guidance on building and maintaining grading structures, communicating outcomes to stakeholders, and ensuring compliance with equal pay legislation.

This course is designed for practitioners who need to move beyond theory and produce defensible, decision-ready outputs. Every session is anchored in applied exercises, peer review, and sector-relevant case studies, ensuring participants leave with tools they can deploy immediately in their own organisations.

Who Should Attend

Learning Objectives

Course Modules

Module 1: Foundations of Job Analysis and Evaluation

  • Defining job analysis and job evaluation and distinguishing between them
  • The strategic link between job documentation, reward, and workforce planning
  • Key terminology: job, position, role, competency, grade, and pay band
  • Legal and regulatory drivers — equal pay, labour legislation, and pay transparency trends
  • Overview of the end-to-end job analysis and evaluation process
  • Stakeholder roles: HR, line managers, job evaluation panels, and trade unions

Module 2: Planning and Scoping a Job Analysis Project

  • Identifying the trigger and purpose of a job analysis exercise
  • Scoping the population of jobs to be analysed and setting project boundaries
  • Building a project plan with timelines, responsibilities, and quality checkpoints
  • Securing buy-in from leadership, line managers, and job holders
  • Managing confidentiality, data protection, and employee communication
  • Common pitfalls in job analysis projects and how to avoid them

Module 3: Job Analysis Methods and Data Collection

  • Structured interviews: design, facilitation, and recording techniques
  • Observation methods: when they are appropriate and how to document findings
  • Position Analysis Questionnaires (PAQs) and custom job analysis questionnaires
  • Work diaries and critical incident techniques for capturing task detail
  • Focus groups and subject matter expert panels for complex or specialist roles
  • Triangulating data from multiple sources to produce a reliable job profile

Module 4: Writing High-Quality Job Descriptions and Person Specifications

  • Anatomy of a legally compliant and operationally useful job description
  • Drafting clear, measurable accountability statements using outcome-focused language
  • Documenting reporting relationships, decision-making authority, and resource accountability
  • Writing person specifications: essential versus desirable criteria and competency language
  • Avoiding discriminatory language and bias in job documentation
  • Reviewing and validating job descriptions with managers and job holders

Module 5: Introduction to Job Evaluation Methodologies

  • Whole-job ranking: process, strengths, and limitations
  • Job classification and grade definition approaches
  • Factor comparison methodology and its practical applications
  • Point-factor evaluation: principles, compensable factors, and weighting
  • Proprietary systems (Hay, Mercer IPE, Willis Towers Watson) versus custom in-house schemes
  • Selecting the right methodology for the organisational context and resource level

Module 6: Conducting Point-Factor Job Evaluation

  • Defining and weighting compensable factors appropriate to the organisation
  • Developing factor level definitions and scoring anchors
  • Constituting and training a job evaluation panel for consistency and objectivity
  • Scoring jobs against each factor and calculating total point scores
  • Calibrating scores across a panel and resolving disagreements
  • Documenting evaluation decisions to support audit trails and appeals

Module 7: Building and Validating a Job Grading Structure

  • Converting point scores into grade boundaries using statistical and policy-based approaches
  • Designing a grade structure: number of grades, bandwidth, and overlap
  • Validating the structure against organisational hierarchy and internal equity expectations
  • Conducting a grade review and identifying anomalies or outliers
  • Managing grade boundaries for jobs that sit at the margin between two grades
  • Future-proofing the grading structure to accommodate organisational growth and role evolution

Module 8: Benchmarking and Pay Structure Design

  • Understanding salary surveys: types, sources, and how to evaluate data quality
  • Matching evaluated jobs to market benchmark roles
  • Interpreting percentile data and positioning the organisation's pay policy
  • Constructing salary bands: midpoints, ranges, and compa-ratios
  • Designing pay progression models within grades (steps, merit, contribution-based)
  • Addressing pay compression and red-circling legacy pay anomalies

Module 9: Equity, Bias, and Legal Compliance

  • Identifying sources of bias in job analysis — interviewer, halo effect, and recency bias
  • Unconscious bias in job evaluation and its impact on gender and equity pay gaps
  • Equal pay legislation: the concept of work of equal value and employer obligations
  • Conducting an equal pay audit using job evaluation data
  • Documenting defensible processes to withstand internal and external scrutiny
  • Preparing for pay transparency requirements and employee pay queries

Module 10: Communication, Implementation, and Sustainability

  • Developing a communication plan for rolling out a new or revised grade structure
  • Explaining job evaluation outcomes to managers, employees, and union representatives
  • Handling regrading requests, appeals, and grievances professionally
  • Embedding job analysis and evaluation into regular HR cycles — reviews, restructures, and new role approvals
  • Building internal evaluator capability and maintaining a live job evaluation record
  • Measuring the effectiveness of the job analysis and evaluation programme over time

Requirements & Prerequisites

Participants should have at least two years of experience in a human resources, organisational development, or people management role. A working familiarity with HR concepts such as job descriptions, recruitment, and performance management is assumed. No prior formal training in job analysis or job evaluation is required, though delegates who have attended a foundational HR course will find the programme immediately applicable.

Training Methodology

Organisational Benefits

Where Is Job Analysis and Evaluation Training Offered?

This course runs in-person across: Abuja, Riyadh, Nakuru, Nairobi, Kigali, Dubai, Mombasa, Zanzibar, Lagos, Cape Town, Dar es Salaam, Kampala, Naivasha, Accra, Kisumu, Pretoria, Addis Ababa, Arusha, Johannesburg, plus Live Virtual (online) cohorts. Browse live dates for your city below.

Upcoming Schedules

LocationFormatDatesPrice
Live Virtual Online 24 Oct 2026 – 15 Nov 2026 KES 80,000
Abuja, Nigeria In-Person 26 Oct 2026 – 30 Oct 2026 USD 2,800
Riyadh, Saudi Arabia In-Person 26 Oct 2026 – 30 Oct 2026 USD 4,500
Nakuru, Kenya In-Person 26 Oct 2026 – 30 Oct 2026 KES 120,000
Nairobi, Kenya In-Person 26 Oct 2026 – 30 Oct 2026 KES 115,000
Kigali, Rwanda In-Person 26 Oct 2026 – 30 Oct 2026 USD 1,900
Dubai, United Arab Emirates In-Person 26 Oct 2026 – 30 Oct 2026 USD 4,100
Mombasa, Kenya In-Person 26 Oct 2026 – 30 Oct 2026 KES 120,000
Zanzibar, Tanzania In-Person 26 Oct 2026 – 30 Oct 2026 USD 2,500
Lagos, Nigeria In-Person 26 Oct 2026 – 30 Oct 2026 USD 2,500
Cape Town, South Africa In-Person 26 Oct 2026 – 30 Oct 2026 USD 3,800
Abuja, Nigeria In-Person 2 Nov 2026 – 6 Nov 2026 USD 2,800
Live Virtual Online 2 Nov 2026 – 6 Nov 2026 KES 80,000
Nairobi, Kenya In-Person 2 Nov 2026 – 6 Nov 2026 KES 105,000
Dar es Salaam, Tanzania In-Person 9 Nov 2026 – 13 Nov 2026 USD 2,300

+227 more dates — view live schedule →

Frequently Asked Questions

Do I need prior experience in compensation or reward management to attend this course?

No specialist reward experience is required. The course is designed for HR practitioners and line managers with general HR experience who want to build structured competence in job analysis and evaluation. A basic understanding of HR concepts such as recruitment and performance management is sufficient preparation.

Will participants receive a certificate upon completion?

Yes. All delegates who attend and complete the full five-day programme will receive a TrainingComplex Certificate of Completion in Job Analysis and Evaluation. This certificate can be used to support continuing professional development portfolios with bodies such as SHRM, CIPD, or IHRM.

Is this course suitable for public sector organisations?

Absolutely. The programme includes case studies and examples drawn from both the private and public sectors, and dedicated attention is given to civil service grading frameworks and the regulatory constraints that public sector HR officers commonly face.

How large are the training groups, and is the course interactive?

Groups are kept to a maximum of 20 participants to ensure meaningful interaction. The course is highly practical — participants spend a significant proportion of each day working through job analysis exercises, scoring jobs in evaluation panels, and engaging in peer critique sessions rather than listening to lectures.

Can TrainingComplex deliver this course in-house for our organisation using our own job families and roles?

Yes. TrainingComplex offers a fully customised in-house version of this programme in which all exercises, case studies, and evaluation practicals are built around your organisation's actual job families, grading policy, and reward context. Contact our training advisory team to discuss a tailored delivery.

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