About This Course
Effective workforce management begins with a clear, accurate understanding of every role within an organisation. Job analysis provides the factual foundation for virtually every human resource function — from recruitment and selection to performance management, training needs assessment, and compensation design. Yet many organisations rely on outdated job descriptions, informal role definitions, or copied-and-pasted templates that no longer reflect how work is actually performed. This misalignment creates pay inequities, legal exposure, and talent management inefficiencies that erode organisational performance over time.
Job evaluation translates the outputs of job analysis into a structured hierarchy of roles, enabling organisations to establish internally equitable and externally competitive pay structures. When job evaluation is done well, employees trust that their remuneration reflects the genuine demands of their work, and managers are equipped with objective criteria for promotion, regrading, and workforce planning decisions. Done poorly — or not done at all — organisations face grievances, high turnover, and regulatory scrutiny.
The TrainingComplex Job Analysis and Evaluation Training programme provides a comprehensive, practice-oriented grounding in both disciplines. Over five intensive days, participants master proven job analysis techniques including structured interviews, questionnaires, observation, and competency mapping. They then apply leading job evaluation methodologies — including point-factor, whole-job ranking, and job classification approaches — to real organisational data. The programme concludes with guidance on building and maintaining grading structures, communicating outcomes to stakeholders, and ensuring compliance with equal pay legislation.
This course is designed for practitioners who need to move beyond theory and produce defensible, decision-ready outputs. Every session is anchored in applied exercises, peer review, and sector-relevant case studies, ensuring participants leave with tools they can deploy immediately in their own organisations.
Who Should Attend
- Human Resources Managers and Business Partners responsible for job design and compensation frameworks
- Reward and Compensation Specialists seeking to strengthen the analytical rigour of their grading processes
- Organisational Development Practitioners involved in restructuring, role redesign, or workforce planning
- Line Managers and Department Heads who contribute to job descriptions and participate in job evaluation panels
- HR Generalists looking to build specialised competence in job analysis and pay equity
- Public Sector HR Officers required to comply with civil service grading and remuneration frameworks
- Labour Relations Officers who need to engage unions or staff representatives on pay structure matters
- Consultants and Advisors providing HR and reward services to client organisations
Learning Objectives
- Explain the purpose, scope, and strategic importance of job analysis and job evaluation within a total reward framework
- Apply multiple job analysis methods — including structured interviews, observation, work diaries, and position analysis questionnaires — to collect accurate job data
- Write precise, legally compliant job descriptions and person specifications based on verified job analysis findings
- Distinguish between major job evaluation methodologies and select the most appropriate approach for a given organisational context
- Conduct a point-factor job evaluation exercise, applying compensable factors and scoring criteria consistently and defensibly
- Construct and validate a job grading structure that reflects internal equity and supports external benchmarking
- Identify and mitigate common sources of bias, subjectivity, and error in both job analysis and evaluation processes
- Align job evaluation outcomes with market pay data to design competitive salary bands and pay ranges
- Communicate job analysis and evaluation findings clearly to managers, employees, and union or staff representatives
- Ensure job analysis and evaluation practices comply with equal pay, non-discrimination, and labour legislation requirements
Course Modules
Module 1: Foundations of Job Analysis and Evaluation
- Defining job analysis and job evaluation and distinguishing between them
- The strategic link between job documentation, reward, and workforce planning
- Key terminology: job, position, role, competency, grade, and pay band
- Legal and regulatory drivers — equal pay, labour legislation, and pay transparency trends
- Overview of the end-to-end job analysis and evaluation process
- Stakeholder roles: HR, line managers, job evaluation panels, and trade unions
Module 2: Planning and Scoping a Job Analysis Project
- Identifying the trigger and purpose of a job analysis exercise
- Scoping the population of jobs to be analysed and setting project boundaries
- Building a project plan with timelines, responsibilities, and quality checkpoints
- Securing buy-in from leadership, line managers, and job holders
- Managing confidentiality, data protection, and employee communication
- Common pitfalls in job analysis projects and how to avoid them
Module 3: Job Analysis Methods and Data Collection
- Structured interviews: design, facilitation, and recording techniques
- Observation methods: when they are appropriate and how to document findings
- Position Analysis Questionnaires (PAQs) and custom job analysis questionnaires
- Work diaries and critical incident techniques for capturing task detail
- Focus groups and subject matter expert panels for complex or specialist roles
- Triangulating data from multiple sources to produce a reliable job profile
Module 4: Writing High-Quality Job Descriptions and Person Specifications
- Anatomy of a legally compliant and operationally useful job description
- Drafting clear, measurable accountability statements using outcome-focused language
- Documenting reporting relationships, decision-making authority, and resource accountability
- Writing person specifications: essential versus desirable criteria and competency language
- Avoiding discriminatory language and bias in job documentation
- Reviewing and validating job descriptions with managers and job holders
Module 5: Introduction to Job Evaluation Methodologies
- Whole-job ranking: process, strengths, and limitations
- Job classification and grade definition approaches
- Factor comparison methodology and its practical applications
- Point-factor evaluation: principles, compensable factors, and weighting
- Proprietary systems (Hay, Mercer IPE, Willis Towers Watson) versus custom in-house schemes
- Selecting the right methodology for the organisational context and resource level
Module 6: Conducting Point-Factor Job Evaluation
- Defining and weighting compensable factors appropriate to the organisation
- Developing factor level definitions and scoring anchors
- Constituting and training a job evaluation panel for consistency and objectivity
- Scoring jobs against each factor and calculating total point scores
- Calibrating scores across a panel and resolving disagreements
- Documenting evaluation decisions to support audit trails and appeals
Module 7: Building and Validating a Job Grading Structure
- Converting point scores into grade boundaries using statistical and policy-based approaches
- Designing a grade structure: number of grades, bandwidth, and overlap
- Validating the structure against organisational hierarchy and internal equity expectations
- Conducting a grade review and identifying anomalies or outliers
- Managing grade boundaries for jobs that sit at the margin between two grades
- Future-proofing the grading structure to accommodate organisational growth and role evolution
Module 8: Benchmarking and Pay Structure Design
- Understanding salary surveys: types, sources, and how to evaluate data quality
- Matching evaluated jobs to market benchmark roles
- Interpreting percentile data and positioning the organisation's pay policy
- Constructing salary bands: midpoints, ranges, and compa-ratios
- Designing pay progression models within grades (steps, merit, contribution-based)
- Addressing pay compression and red-circling legacy pay anomalies
Module 9: Equity, Bias, and Legal Compliance
- Identifying sources of bias in job analysis — interviewer, halo effect, and recency bias
- Unconscious bias in job evaluation and its impact on gender and equity pay gaps
- Equal pay legislation: the concept of work of equal value and employer obligations
- Conducting an equal pay audit using job evaluation data
- Documenting defensible processes to withstand internal and external scrutiny
- Preparing for pay transparency requirements and employee pay queries
Module 10: Communication, Implementation, and Sustainability
- Developing a communication plan for rolling out a new or revised grade structure
- Explaining job evaluation outcomes to managers, employees, and union representatives
- Handling regrading requests, appeals, and grievances professionally
- Embedding job analysis and evaluation into regular HR cycles — reviews, restructures, and new role approvals
- Building internal evaluator capability and maintaining a live job evaluation record
- Measuring the effectiveness of the job analysis and evaluation programme over time
Requirements & Prerequisites
Participants should have at least two years of experience in a human resources, organisational development, or people management role. A working familiarity with HR concepts such as job descriptions, recruitment, and performance management is assumed. No prior formal training in job analysis or job evaluation is required, though delegates who have attended a foundational HR course will find the programme immediately applicable.
Training Methodology
- Structured job analysis practicum in which participants collect and document job data from real or simulated roles using three different techniques, then compare and reconcile their findings
- Facilitated point-factor scoring exercises using a standardised compensable-factor plan, with panel review and calibration discussions to surface and resolve inconsistencies
- Case study analysis of job evaluation appeals and equal pay tribunal decisions drawn from East African, Southern African, and Gulf Cooperation Council jurisdictions
- Small-group role redesign simulation where participants restructure a department's roles, produce updated job descriptions, and defend their grading recommendations to a mock executive panel
- Peer critique workshops in which participants exchange draft job descriptions and evaluation scores, applying structured review criteria to improve quality and consistency
- Guided benchmarking exercise using publicly available salary survey data to map evaluated grades onto market pay ranges and construct salary bands
- Reflective application planning sessions at the close of each day, where participants document how each tool or methodology will be applied within their own organisations within 90 days of returning
Organisational Benefits
- Establishes a defensible, transparent basis for pay decisions that reduces grievances and equal pay litigation risk
- Produces accurate, up-to-date job documentation that improves recruitment quality, onboarding, and performance management
- Enables consistent role grading across departments and business units, supporting internal equity and staff trust
- Strengthens the organisation's ability to attract and retain talent through competitive, evidence-based pay structures
- Provides HR teams with replicable tools and methodologies that reduce reliance on expensive external consultants
- Supports workforce planning and organisational redesign by clarifying role accountabilities and reporting relationships
- Improves compliance posture in jurisdictions with equal pay or pay transparency legislation
- Builds evaluator capability within the organisation, creating a sustainable internal job evaluation function
Where Is Job Analysis and Evaluation Training Offered?
This course runs in-person across: Abuja, Riyadh, Nakuru, Nairobi, Kigali, Dubai, Mombasa, Zanzibar, Lagos, Cape Town, Dar es Salaam, Kampala, Naivasha, Accra, Kisumu, Pretoria, Addis Ababa, Arusha, Johannesburg, plus Live Virtual (online) cohorts. Browse live dates for your city below.
Upcoming Schedules
| Location | Format | Dates | Price |
| Live Virtual |
Online |
24 Oct 2026 – 15 Nov 2026 |
KES 80,000 |
| Abuja, Nigeria |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
USD 2,800 |
| Riyadh, Saudi Arabia |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
USD 4,500 |
| Nakuru, Kenya |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
KES 120,000 |
| Nairobi, Kenya |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
KES 115,000 |
| Kigali, Rwanda |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
USD 1,900 |
| Dubai, United Arab Emirates |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
USD 4,100 |
| Mombasa, Kenya |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
KES 120,000 |
| Zanzibar, Tanzania |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
USD 2,500 |
| Lagos, Nigeria |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
USD 2,500 |
| Cape Town, South Africa |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
USD 3,800 |
| Abuja, Nigeria |
In-Person |
2 Nov 2026 – 6 Nov 2026 |
USD 2,800 |
| Live Virtual |
Online |
2 Nov 2026 – 6 Nov 2026 |
KES 80,000 |
| Nairobi, Kenya |
In-Person |
2 Nov 2026 – 6 Nov 2026 |
KES 105,000 |
| Dar es Salaam, Tanzania |
In-Person |
9 Nov 2026 – 13 Nov 2026 |
USD 2,300 |
+227 more dates — view live schedule →
Frequently Asked Questions
Do I need prior experience in compensation or reward management to attend this course?
No specialist reward experience is required. The course is designed for HR practitioners and line managers with general HR experience who want to build structured competence in job analysis and evaluation. A basic understanding of HR concepts such as recruitment and performance management is sufficient preparation.
Will participants receive a certificate upon completion?
Yes. All delegates who attend and complete the full five-day programme will receive a TrainingComplex Certificate of Completion in Job Analysis and Evaluation. This certificate can be used to support continuing professional development portfolios with bodies such as SHRM, CIPD, or IHRM.
Is this course suitable for public sector organisations?
Absolutely. The programme includes case studies and examples drawn from both the private and public sectors, and dedicated attention is given to civil service grading frameworks and the regulatory constraints that public sector HR officers commonly face.
How large are the training groups, and is the course interactive?
Groups are kept to a maximum of 20 participants to ensure meaningful interaction. The course is highly practical — participants spend a significant proportion of each day working through job analysis exercises, scoring jobs in evaluation panels, and engaging in peer critique sessions rather than listening to lectures.
Can TrainingComplex deliver this course in-house for our organisation using our own job families and roles?
Yes. TrainingComplex offers a fully customised in-house version of this programme in which all exercises, case studies, and evaluation practicals are built around your organisation's actual job families, grading policy, and reward context. Contact our training advisory team to discuss a tailored delivery.
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