About This Course
In today's fast-moving digital landscape, the ability to manage IT projects with discipline, adaptability, and strategic clarity is a critical organisational competency. Traditional waterfall approaches alone are no longer sufficient; modern IT teams must be fluent in agile principles, iterative delivery, and cross-functional collaboration to respond effectively to evolving stakeholder needs and technological change.
This five-day TrainingComplex programme — IT Project Management and Agile Methodologies Training — bridges the gap between classical project management rigour and agile flexibility. Participants gain a structured understanding of IT project governance, scope management, risk mitigation, and resource planning, while simultaneously developing hands-on competency in Scrum ceremonies, Kanban flow management, sprint planning, and backlog prioritisation.
The course is grounded in globally recognised frameworks including PMBOK, the Agile Manifesto, and SAFe (Scaled Agile Framework), and is designed to be immediately applicable. Delegates leave with practical tools, templates, and techniques they can deploy on their next IT project — whether it involves software development, infrastructure rollout, digital transformation, or systems integration. Whether you are an experienced project manager looking to add agile credentials or a technical professional stepping into a leadership role, this course provides the structured pathway to confident, effective IT project delivery.
Who Should Attend
- IT Project Managers and Programme Managers seeking to integrate agile practices into their delivery approach
- Software Development Team Leads and Scrum Masters looking to deepen their project management foundations
- Business Analysts working within IT project environments
- IT Managers and Heads of Technology responsible for overseeing project portfolios
- Digital Transformation Officers managing technology-driven change initiatives
- Systems and Infrastructure Engineers transitioning into project leadership roles
- PMO Analysts and Coordinators supporting IT project governance
- Consultants and Advisors who design or oversee IT delivery frameworks
Learning Objectives
- Understand the IT project lifecycle and apply PMBOK-aligned principles to technology project planning and execution
- Distinguish between waterfall, hybrid, and agile delivery models and select the appropriate approach for a given IT context
- Apply Scrum roles, events, and artefacts to manage iterative software and technology delivery
- Use Kanban boards and flow metrics to visualise work, limit work-in-progress, and improve team throughput
- Develop comprehensive IT project plans including scope statements, WBS, schedules, and resource plans
- Identify, assess, and respond to IT-specific project risks using structured risk management techniques
- Manage stakeholder communication and expectations across technical and non-technical audiences
- Apply agile estimation techniques including story points, planning poker, and velocity tracking
- Monitor project performance using earned value management and agile metrics such as burndown and cycle time
- Scale agile practices across multiple teams using SAFe or LeSS frameworks
Course Modules
Module 1: Foundations of IT Project Management
- The IT project lifecycle: initiation, planning, execution, monitoring, and closure
- Key differences between IT projects and general projects
- Project governance structures and the role of the PMO in IT environments
- Overview of PMBOK principles and how they apply to technology delivery
- Project success criteria in IT: balancing scope, schedule, cost, quality, and stakeholder satisfaction
- Common causes of IT project failure and how structured management practices mitigate them
Module 2: Project Initiation and Stakeholder Alignment
- Developing an IT project charter and defining project purpose
- Identifying and analysing stakeholders using power-interest grids
- Setting measurable project objectives aligned to organisational strategy
- Conducting effective project kick-off meetings with technical and business teams
- Managing conflicting stakeholder priorities and negotiating shared expectations early
- Establishing a communication plan that defines frequency, format, and ownership of project updates
Module 3: Scope Management and Work Breakdown Structure
- Defining and documenting IT project scope
- Building a Work Breakdown Structure (WBS) for technology deliverables
- Managing scope creep in IT environments — change control processes
- Requirements traceability and scope validation with stakeholders
- Distinguishing between in-scope and out-of-scope items using a scope statement and exclusion log
- Conducting formal scope verification and obtaining stakeholder sign-off at key delivery milestones
Module 4: IT Project Scheduling and Resource Planning
- Sequencing activities and building realistic IT project schedules
- Critical path method (CPM) and schedule compression techniques
- Resource planning for IT teams: skills mapping, capacity, and allocation
- Using MS Project and other scheduling tools for IT project management
- Identifying and managing schedule risks including dependencies on third-party vendors and shared infrastructure
- Applying resource levelling and what-if scenario analysis to resolve allocation conflicts without compromising delivery dates
Module 5: Introduction to Agile and the Scrum Framework
- The Agile Manifesto: twelve principles and their practical implications for IT
- Scrum roles: Product Owner, Scrum Master, and the Development Team
- Scrum events: Sprint Planning, Daily Standup, Sprint Review, and Retrospective
- Scrum artefacts: Product Backlog, Sprint Backlog, and the Definition of Done
- How to transition a traditional IT team to Scrum: common adoption challenges and practical first steps
- The concept of sprint cadence and how a consistent rhythm improves team predictability and stakeholder confidence
Module 6: Agile Estimation and Sprint Planning
- Writing effective user stories with acceptance criteria
- Estimation techniques: story points, planning poker, and T-shirt sizing
- Velocity tracking and release planning across multiple sprints
- Sprint goal setting and backlog prioritisation using MoSCoW and WSJF
- Refinement sessions: how to run effective backlog grooming to keep stories sprint-ready and appropriately sized
- Handling estimation uncertainty for technically complex or poorly understood backlog items using spike tasks
Module 7: Kanban and Lean IT Delivery
- Kanban principles: visualising work, limiting WIP, and managing flow
- Designing a Kanban board for an IT operations or development context
- Flow metrics: lead time, cycle time, throughput, and cumulative flow diagrams
- Combining Kanban with Scrum (Scrumban) for hybrid IT delivery
- Using service classes and explicit policies to manage different work types such as expedited fixes and standard features
- Identifying and addressing bottlenecks through queuing theory and continuous flow analysis
Module 8: IT Risk Management and Issue Resolution
- IT-specific risk categories: technical debt, integration risks, vendor dependencies, and security
- Risk identification techniques: risk workshops, checklists, and assumption analysis
- Building and maintaining an IT risk register with probability-impact assessments
- Escalation paths and issue management protocols in IT projects
- Designing risk response strategies — avoidance, mitigation, transfer, and acceptance — with owners and trigger conditions
- Monitoring residual and secondary risks throughout the project lifecycle to ensure response effectiveness
Module 9: Monitoring, Reporting, and Agile Metrics
- Earned Value Management (EVM): SPI, CPI, and variance analysis for IT projects
- Agile project health indicators: burndown charts, burnup charts, and velocity trends
- Stakeholder reporting: tailoring dashboards for executives, sponsors, and technical teams
- Conducting effective project reviews and lessons learned sessions
- Defining meaningful KPIs for IT projects that reflect both delivery performance and business value realisation
- Using forecasting techniques such as Estimate at Completion (EAC) to support proactive decision-making when projects deviate from baseline
Module 10: Scaling Agile and Closing IT Projects
- Introduction to Scaled Agile Framework (SAFe) and Large-Scale Scrum (LeSS)
- Coordinating multiple agile teams across a programme or portfolio
- IT project closure: final delivery, acceptance testing, and handover to operations
- Building a continuous improvement culture through retrospectives and knowledge management
- Managing inter-team dependencies and synchronisation across Programme Increments or equivalent planning cycles
- Archiving project artefacts, updating organisational process assets, and conducting post-implementation reviews to inform future IT projects
Requirements & Prerequisites
Participants should have at least one year of experience working in an IT environment, either as a project team member, analyst, or technical professional. Basic familiarity with project concepts such as scope, schedule, and deliverables is recommended, though formal project management certification is not required. No prior agile training is necessary, as the course introduces agile frameworks from the ground up.
Training Methodology
- Hands-on sprint simulations where participants form Scrum teams, run sprint cycles, and conduct retrospectives on a realistic IT project scenario
- Case study analysis of real-world IT project successes and failures, exploring what went wrong and how agile or structured interventions could have improved outcomes
- Kanban board workshops using physical and digital tools (Trello, Jira) to map workflow, identify bottlenecks, and optimise team throughput
- Group project planning exercises in which teams build a WBS, define milestones, and produce a risk register for a simulated IT project
- Planning poker and estimation sessions to practise agile sizing techniques and velocity forecasting
- Stakeholder communication role-plays simulating status reporting, scope change negotiations, and sprint review presentations
- Pre-built templates for project charters, backlog management, risk logs, and sprint planning that participants customise for their own organisational context
- Facilitated peer discussions comparing experiences across different IT project environments and sectors
Organisational Benefits
- Improved IT project delivery rates — fewer cost overruns, schedule delays, and scope failures
- A workforce capable of applying both structured and agile methodologies to diverse technology projects
- Faster time-to-value through iterative delivery and continuous stakeholder feedback loops
- Reduced project risk through disciplined risk identification and proactive mitigation strategies
- Stronger cross-functional collaboration between IT teams, business units, and executive sponsors
- Enhanced organisational agility and responsiveness to changing technology requirements
- Better project portfolio visibility through consistent use of planning, tracking, and reporting tools
- Increased team morale and productivity through clear roles, structured ceremonies, and empowered delivery teams
Where Is IT Project Management and Agile Methodologies Training Offered?
This course runs in-person across: Mombasa, Abuja, Nakuru, Addis Ababa, Kigali, Nairobi, Lagos, Zanzibar, Dubai, Kampala, Riyadh, Dar es Salaam, Johannesburg, Accra, Cape Town, Naivasha, Pretoria, Arusha, Kisumu, plus Live Virtual (online) cohorts. Browse live dates for your city below.
Upcoming Schedules
| Location | Format | Dates | Price |
|---|
| Mombasa, Kenya |
In-Person |
5 Oct 2026 – 9 Oct 2026 |
KES 115,000 |
| Abuja, Nigeria |
In-Person |
5 Oct 2026 – 9 Oct 2026 |
USD 2,800 |
| Nakuru, Kenya |
In-Person |
12 Oct 2026 – 16 Oct 2026 |
KES 115,000 |
| Addis Ababa, Ethiopia |
In-Person |
12 Oct 2026 – 16 Oct 2026 |
USD 2,400 |
| Live Virtual |
Online |
17 Oct 2026 – 8 Nov 2026 |
KES 80,000 |
| Kigali, Rwanda |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
USD 1,900 |
| Nairobi, Kenya |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
KES 115,000 |
| Lagos, Nigeria |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
USD 2,500 |
| Zanzibar, Tanzania |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
USD 2,500 |
| Dubai, United Arab Emirates |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
USD 4,100 |
| Kampala, Uganda |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
USD 1,900 |
| Riyadh, Saudi Arabia |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
USD 4,500 |
| Dar es Salaam, Tanzania |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
USD 2,300 |
| Johannesburg, South Africa |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
USD 3,500 |
| Accra, Ghana |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
USD 3,800 |
+233 more dates — view live schedule →
Frequently Asked Questions
Do I need to be a certified project manager to attend this course?
No formal certification is required. The course is designed for professionals with at least one year of experience in an IT environment, whether as a team member, analyst, or technical professional. It introduces both project management and agile frameworks comprehensively, so prior formal training is not a prerequisite.
Will I receive a certificate upon completing the course?
Yes. All participants who successfully complete the five-day programme will receive a TrainingComplex Certificate of Completion in IT Project Management and Agile Methodologies. This certificate is a recognised professional development credential suitable for inclusion in your CPD portfolio.
Does the course prepare me for PMP or Scrum Master certification?
This course provides strong foundational and intermediate-level knowledge aligned with both PMBOK and Scrum frameworks, making it excellent preparation for certifications such as PMP, PMI-ACP, or Certified ScrumMaster (CSM). However, it is not itself an examination-prep course, and separate study is recommended before sitting those exams.
What tools or software will be used during the training?
Participants will work with widely used IT project management and agile tools including Microsoft Project, Trello, and Jira during hands-on workshops. No prior experience with these tools is required, and all software used during training will be provided or accessible via browser.
Is this course available online for remote participants?
Yes. This programme is available as a Live Virtual cohort delivered via an interactive online platform, with the same facilitators, exercises, and materials as the in-person format. Remote participants engage in live sprint simulations, group workshops, and real-time discussions throughout the five days.
