About This Course
Effective inventory and stock control is the backbone of any organisation that moves, stores, or sells physical goods. Whether managing raw materials in a factory, medicines in a hospital, spare parts in an engineering depot, or finished goods in a retail chain, the ability to hold the right quantity of stock at the right time — without excess or shortage — directly determines profitability, customer satisfaction, and operational continuity.
Yet inventory mismanagement remains one of the most costly and persistent challenges in supply chain operations across Africa and beyond. Overstocking ties up working capital and increases storage costs; understocking leads to production stoppages, missed sales, and frustrated customers. Many organisations still rely on manual or ad hoc approaches to stock control, resulting in inaccurate records, shrinkage, obsolescence, and poor supplier performance.
The Inventory and Stock Control Management Training by TrainingComplex is a focused, five-day programme designed to give supply chain professionals, warehouse managers, procurement officers, and operations staff a thorough grounding in both the principles and the practical techniques of modern inventory management. Participants will work through the full inventory lifecycle — from demand forecasting and procurement planning through to stock movement, reconciliation, and reporting.
Drawing on internationally recognised frameworks such as ABC/XYZ analysis, Economic Order Quantity (EOQ), Just-in-Time (JIT), and safety stock modelling, the course translates complex concepts into actionable workplace tools. Participants leave with templates, calculation models, and a structured approach they can apply immediately in their organisations.
Who Should Attend
- Warehouse and stores managers responsible for day-to-day stock control
- Procurement and purchasing officers involved in replenishment planning
- Supply chain coordinators and logistics officers
- Finance and accounts staff who handle inventory valuation and audits
- Operations managers seeking to reduce inventory-related costs
- NGO and public sector logistics staff managing programme supplies
- Manufacturing and production planners reliant on materials availability
- Retail and distribution professionals managing multi-SKU stock environments
Learning Objectives
- Understand the strategic importance of inventory management within the wider supply chain
- Apply ABC and XYZ classification to prioritise stock control effort and resources
- Use demand forecasting techniques to project future stock requirements accurately
- Calculate Economic Order Quantity, reorder points, and safety stock levels
- Design and implement effective stock recording and documentation systems
- Apply cycle counting, physical stock-take procedures, and reconciliation methods
- Identify and address common causes of inventory shrinkage, obsolescence, and discrepancy
- Evaluate and select appropriate inventory management systems and technology
- Manage supplier lead times and develop robust replenishment strategies
- Produce inventory performance reports and apply key stock management KPIs
Course Modules
Module 1: Foundations of Inventory Management
- The role of inventory in supply chain performance and business profitability
- Types of inventory: raw materials, work-in-progress, finished goods, and MRO
- Key inventory management principles and terminology
- Common inventory management challenges and their organisational impact
- The cost of holding inventory: capital tied up, storage, insurance, and obsolescence risk
- Balancing inventory availability against cost efficiency using service level objectives
Module 2: Inventory Classification and Prioritisation
- ABC analysis: classifying stock by value and usage frequency
- XYZ analysis: categorising stock by demand variability
- Combining ABC-XYZ matrices to guide control strategies
- Applying classification results to differentiate monitoring and replenishment effort
- VED analysis: classifying stock by operational criticality in production or service environments
- Reviewing and updating classifications periodically to reflect changes in demand patterns or business priorities
Module 3: Demand Forecasting and Planning
- Qualitative and quantitative forecasting methods
- Moving averages, weighted averages, and exponential smoothing techniques
- Understanding forecast error and measuring forecast accuracy (MAD, MAPE)
- Aligning forecasts with procurement cycles and production schedules
- Identifying and adjusting for seasonality, trends, and demand spikes in forecast models
- Collaborative forecasting: incorporating sales, marketing, and supplier input to improve planning accuracy
Module 4: Reorder Planning and Replenishment Strategies
- Calculating Economic Order Quantity (EOQ) and its assumptions
- Determining reorder points based on lead time and average demand
- Safety stock calculation methods and service level trade-offs
- Fixed-order quantity vs. fixed-interval replenishment systems
- Just-in-Time replenishment principles and the conditions required for successful application
- The impact of supplier lead time variability on reorder planning and how to mitigate it
Module 5: Warehouse Organisation and Stock Layout
- Warehouse layout principles and their influence on stock control efficiency
- Slotting strategies: locating stock to minimise pick times and errors
- FIFO, FEFO, and LIFO stock rotation methods and when to apply each
- Labelling, binning, and location coding systems for accurate stock tracking
- Zoning and segmentation of warehouse space by product type, velocity, and handling requirements
- Housekeeping standards and their direct relationship to stock accuracy and loss prevention
Module 6: Stock Recording and Documentation Systems
- Designing and maintaining stock cards, bin cards, and goods received notes
- Minimum documentation requirements for an auditable inventory system
- Integrating stock records with procurement and accounts functions
- Common record-keeping errors and how to prevent them
- Document retention policies: legal requirements and best practice for inventory records
- Using goods dispatch notes, returns documentation, and adjustment records to maintain a complete audit trail
Module 7: Stock-Take, Cycle Counting, and Reconciliation
- Planning and executing an annual physical stock-take
- Cycle counting: methodology, frequency setting, and count team management
- Identifying and investigating stock discrepancies and variances
- Producing accurate stock reconciliation reports and sign-off procedures
- Root cause analysis of recurring count variances and implementing corrective controls
- Communicating stock-take results and reconciliation outcomes to finance and senior management
Module 8: Inventory Shrinkage, Obsolescence, and Disposal
- Root causes of inventory shrinkage: theft, damage, expiry, and administrative error
- Prevention strategies: access controls, security measures, and staff accountability
- Identifying slow-moving and obsolete stock and calculating write-off costs
- Disposal procedures: donation, auction, destruction, and documentation requirements
- Establishing a formal obsolescence review cycle with defined triggers and approval authorities
- Recovering residual value from surplus stock through returns to supplier, redistribution, or secondary markets
Module 9: Inventory Technology and Systems
- Overview of inventory management software: from spreadsheets to ERP systems
- Barcode scanning, RFID, and mobile data capture in stock control
- Selecting a system appropriate to organisational size and complexity
- Managing the transition from manual to digital inventory systems
- Data integrity: maintaining clean master data for SKUs, units of measure, and supplier records within a system
- Evaluating system performance post-implementation: measuring adoption, accuracy improvement, and process efficiency gains
Module 10: Inventory Performance Measurement and Reporting
- Key inventory KPIs: stock turnover ratio, days on hand, fill rate, and order accuracy
- Designing an inventory performance dashboard for management reporting
- Using KPI data to identify improvement opportunities and drive corrective action
- Presenting inventory reports to finance, operations, and leadership stakeholders
- Setting KPI targets and benchmarks aligned with industry standards and organisational objectives
- Linking inventory performance trends to broader supply chain health and financial outcomes
Requirements & Prerequisites
Participants should have at least one year of experience in a supply chain, warehouse, procurement, or operations role. A basic understanding of how goods are received, stored, and issued within an organisation is recommended. No advanced mathematical or IT background is required, as all quantitative tools covered in the course are introduced step by step with practical examples.
Training Methodology
- Hands-on inventory calculation workshops using EOQ, reorder point, and safety stock formulas with real-world datasets
- ABC and XYZ classification exercises using sample product catalogues from manufacturing, retail, and NGO contexts
- Case study analysis of inventory failures and successes drawn from African and global supply chain operations
- Group stock-take simulation exercise replicating a physical count, reconciliation, and variance reporting process
- Template-building sessions where participants construct their own reorder planning tools and stock record formats
- Peer discussion forums exploring sector-specific inventory challenges faced by participants in their own organisations
- Supplier lead-time scenario planning exercises requiring participants to model replenishment under uncertainty
- KPI dashboard design activity enabling participants to define and visualise their organisation's inventory performance metrics
Organisational Benefits
- Reduced carrying costs through optimised stock levels and elimination of excess inventory
- Fewer stockouts and supply disruptions leading to improved service delivery
- Stronger internal controls that reduce loss, theft, and unexplained variances
- More accurate financial reporting through better inventory valuation practices
- Improved supplier relationships driven by consistent and timely replenishment orders
- Greater staff competency and confidence in managing stock control systems
- Better alignment between procurement, warehousing, and finance functions
- Data-driven decision-making supported by meaningful inventory KPIs and dashboards
Where Is Inventory and Stock Control Management Training Offered?
This course runs in-person across: Cape Town, Kampala, Nairobi, Dubai, Nakuru, Abuja, Mombasa, Naivasha, Riyadh, Kigali, Johannesburg, Lagos, Addis Ababa, Accra, Pretoria, Kisumu, Dar es Salaam, Arusha, Zanzibar, plus Live Virtual (online) cohorts. Browse live dates for your city below.
Upcoming Schedules
| Location | Format | Dates | Price |
| Cape Town, South Africa |
In-Person |
5 Oct 2026 – 9 Oct 2026 |
USD 3,800 |
| Kampala, Uganda |
In-Person |
5 Oct 2026 – 9 Oct 2026 |
USD 1,900 |
| Nairobi, Kenya |
In-Person |
5 Oct 2026 – 9 Oct 2026 |
KES 105,000 |
| Dubai, United Arab Emirates |
In-Person |
12 Oct 2026 – 16 Oct 2026 |
USD 4,100 |
| Nakuru, Kenya |
In-Person |
12 Oct 2026 – 16 Oct 2026 |
KES 115,000 |
| Abuja, Nigeria |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
USD 2,800 |
| Mombasa, Kenya |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
KES 120,000 |
| Naivasha, Kenya |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
KES 115,000 |
| Riyadh, Saudi Arabia |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
USD 4,500 |
| Kigali, Rwanda |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
USD 1,900 |
| Johannesburg, South Africa |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
USD 3,500 |
| Lagos, Nigeria |
In-Person |
19 Oct 2026 – 23 Oct 2026 |
USD 2,500 |
| Addis Ababa, Ethiopia |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
USD 2,400 |
| Accra, Ghana |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
USD 3,800 |
| Pretoria, South Africa |
In-Person |
26 Oct 2026 – 30 Oct 2026 |
USD 3,300 |
+235 more dates — view live schedule →
Frequently Asked Questions
Do I need a background in finance or mathematics to benefit from this course?
No advanced finance or mathematics background is required. All quantitative tools — including EOQ calculations and safety stock formulas — are introduced step by step with practical examples and pre-built templates. Participants with a basic numeracy level will be fully able to follow and apply all course content.
Will I receive a certificate upon completing the course?
Yes. Participants who attend the full five-day programme and complete the practical exercises will receive a TrainingComplex Certificate of Completion in Inventory and Stock Control Management, which can be shared with employers and included in professional portfolios.
Is this course relevant to non-commercial organisations such as NGOs or government agencies?
Absolutely. The course is designed to be sector-neutral and includes case studies and exercises drawn from NGO programme supply chains, public sector stores management, and humanitarian logistics, in addition to manufacturing and retail contexts.
Can my organisation send a team, and will the content be adapted to our sector?
Yes. TrainingComplex welcomes group bookings and can tailor case studies, exercises, and examples to reflect your organisation's industry and operational context. Contact us to discuss a customised in-house delivery option for teams of five or more.
What materials will participants take away from the training?
Participants receive a comprehensive course workbook, reorder planning spreadsheet templates, stock classification tools, a physical stock-take checklist, and access to post-training reference materials. These are designed to be immediately applicable in participants' day-to-day roles.
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