Corporate Actions in Custody & Fund Administration Training

About This Course

Corporate actions sit at the heart of securities operations, directly affecting portfolio valuations, investor entitlements, and regulatory reporting. Whether it is a dividend payment, a rights issue, a merger, or a bond redemption, every corporate event demands precise processing, timely notification, and accurate reconciliation. Errors in corporate action handling can result in financial loss, client dissatisfaction, regulatory penalties, and reputational damage — making operational excellence in this domain a critical business imperative.

This five-day training programme, developed by TrainingComplex, is designed to provide custody professionals, fund administrators, transfer agents, and operations staff with a comprehensive, end-to-end understanding of corporate actions. From the initial announcement through to final settlement and reconciliation, participants will learn how each event type is structured, communicated, processed, and validated within custodian and fund administration environments.

The programme goes beyond theory to address the practical challenges that operations teams encounter daily: managing elections on voluntary events, handling market claims and transformations, reconciling positions during complex restructurings, and working with market infrastructure providers such as CSDs and ICSDs. Participants will also explore the ISO 15022 and ISO 20022 messaging standards that underpin modern corporate action communications, along with the evolving regulatory landscape shaping operational requirements.

By the end of the course, delegates will return to their organisations with a structured framework for managing corporate actions efficiently, a toolkit of best-practice processes, and the confidence to handle even complex or non-standard events with accuracy and control.

Who Should Attend

• Custody operations analysts and officers
• Fund administration and NAV calculation professionals
• Transfer agents and registrar staff
• Securities settlement and reconciliation teams
• Compliance and risk officers within asset management firms
• Back-office and middle-office professionals in banks and broker-dealers
• Operations managers overseeing post-trade processing
• Audit and internal control staff reviewing securities operations

Learning Objectives

• Understand the full lifecycle of corporate actions from announcement to settlement and reconciliation
• Distinguish between mandatory, mandatory with choice, and voluntary corporate action event types and their operational implications
• Process equity corporate actions including dividends, bonus issues, rights issues, stock splits, and mergers and acquisitions
• Process fixed income corporate actions including coupon payments, bond redemptions, calls, puts, and conversions
• Apply ISO 15022 and ISO 20022 messaging standards to corporate action notification, instruction, and confirmation workflows
• Manage client elections and deadlines for voluntary events without incurring market claims or penalties
• Perform position reconciliation and entitlement calculations across custodian and fund administration systems
• Identify and mitigate operational risks associated with failed instructions, late notifications, and data quality issues
• Interpret the impact of corporate actions on NAV calculations and fund accounting records
• Apply regulatory and market practice standards from bodies including ESMA, DTCC, and the Global Corporate Actions Principles

Course Modules

Requirements & Prerequisites

Participants should have at least one year of experience working in securities operations, custody, fund administration, or a related financial services role. A basic understanding of financial instruments such as equities, bonds, and funds is assumed. Prior exposure to post-trade processes such as settlement or reconciliation is helpful but not mandatory for attendance.

Training Methodology

• Annotated event lifecycle walkthroughs tracing each corporate action type from announcement through to entitlement payment and reconciliation
• Hands-on entitlement calculation exercises using realistic position data, ratio tables, and corporate action terms
• ISO 15022 and ISO 20022 message dissection workshops where participants decode and map actual SWIFT message formats
• Case studies drawn from real-world corporate events including high-profile mergers, distressed bond restructurings, and contested rights issues
• Election management simulations requiring participants to manage client deadlines, instructions, and confirmation workflows under time pressure
• Reconciliation breakout sessions where teams identify and resolve deliberate discrepancies introduced into sample position and cash statements
• Group discussion panels examining regulatory updates and their operational impact on custody and fund administration firms
• NAV impact modelling exercises linking corporate action entries to fund accounting records and daily NAV calculations

Organisational Benefits

• Reduced financial exposure from processing errors, missed elections, and failed reconciliations
• Stronger internal controls and audit readiness across custody and fund administration operations
• Improved straight-through processing rates through better understanding of messaging standards and workflows
• Enhanced client service quality through accurate and timely entitlement processing
• Greater staff confidence and competence in handling complex and non-standard corporate events
• More consistent application of market best practices and regulatory requirements
• Reduced reliance on manual interventions and exception-handling through process discipline
• A skilled operations workforce capable of supporting business growth and new asset class coverage

Where Is Corporate Actions in Custody & Fund Administration Training Offered?

This course runs in-person across: Pretoria, Zanzibar, Nairobi, Kisumu, Arusha, Dubai, Abuja, Addis Ababa, Nakuru, Cape Town, Riyadh, Mombasa, Johannesburg, Dar es Salaam, Naivasha, Accra, Kigali, Lagos, Kampala, plus Live Virtual (online) cohorts. Browse live dates for your city below.

Upcoming Schedules

+227 more dates — view live schedule →

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